GALAXY Nexus by Samsung – Android 4.0.4 Update

This is a point release and will primarily fix bugs, address stability issues and add some new features. Some interface elements have changed, but your day to day experience with your phone will broadly remain the same.

Full details of the changes in this update including technical details are available in this support article.

Roll out Schedule

The update will be rolled out progressively, so not everybody will be able to update immediately at 1:00pm tomorrow. The update will be released to devices, randomly, according to the following schedule:

Day 1-2: Available to 0.1% of devices
Day 3: Available to 5% of devices
Day 4: Available to 20% of devices
Day 5: Available to 60% of devices
Day 6: Available to 100% of devices

Downloading the update

The update is only available over the air either via 3G or WiFi and we recommend performing the download over WiFi.

However, should you choose to download it over 3G using your Vodafone SIM, the data will not be deducted from your monthly allowance.

If you are connected to any roaming network you will be charged at your applicable data rate.

Where to now?

Important note: Please read before commenting.

We’re all about creating a safe, comfortable online community where everybody is treated with respect as outlined in our Vodafone social media user terms.

While most comments have been inline with our user terms, we’ve noticed several nasty comments that our moderators have had to delete.

Please note that any comments breaching our user terms will be deleted and repeat offenders will be blocked, as this is an all ages blog.

Recent Comments

109 Responses to “ GALAXY Nexus by Samsung – Android 4.0.4 Update ”

Michael says:

The Support Article link is missing. Can you post it please?
Reply
Wednesday, June 20, 2012 at 1:07 pm
- Michael says:
  
  My fault, found it!
  Reply
  Wednesday, June 20, 2012 at 1:09 pm
- Kieran McIlwain says:
  
  Hi Michael, the link is embedded in the image at the base of the post labelled “Install the update”
  Reply
  Wednesday, June 20, 2012 at 1:10 pm
Vamshree says:

Can you please list what does the update includes? What are the fixes or changes in 4.0.4
Reply
Wednesday, June 20, 2012 at 4:28 pm
- Kieran McIlwain says:
  
  Hi Vamshree, if you click the “Install the update” button at the bottom of the post it will take you to the support article.
  Reply
  Thursday, June 21, 2012 at 9:52 am
Lester says:

Hi Kieran,

I’m currently using a Vodafone Australia Galaxy Nexus that has been unlocked. Will I still get the 4.0.4 update?

Cheers

Lester
Reply
Thursday, June 21, 2012 at 12:19 pm
- Kieran McIlwain says:
  
  Hi Lester, the updates are allocated based on who sold the device initially, regardless of whether you’ve removed the network locking. Short answer, yes! Just make sure that if you’re no longer connected with us that you’ve checked your data rate with your new carrier or alternatively download the update over WiFi.
  Reply
  Thursday, June 21, 2012 at 12:36 pm
  - Lester says:
    
    Cheers Kieran.
    
    It appears that I’m not part of the initial 0.01%. Will check again in a couple of days.
    Reply
    Thursday, June 21, 2012 at 2:05 pm
    - Kieran McIlwain says:
      
      Hi Lester, that’s hard luck! The update will download silently in the background so you might not even need to manually check. Make sure you keep an eye on your notifications tray between now and next Wednesday
      Reply
      Thursday, June 21, 2012 at 2:13 pm
      - Lester says:
        
        Day 5 and it looks like I haven’t made the 60% either
        
        I had a few doubts so I checked this morning at a Vodafone Retail store and My Phone is indeed a Vodafone Australia phone.
        
        I hope the updates are worth the anticipation.
        
        Monday, June 25, 2012 at 1:40 pm
tyn says:

Any lucky chaps within .01%??? share your experiences….
Reply
Thursday, June 21, 2012 at 2:15 pm
Simon says:

Thanks for the updates Kieran. Looking forward to downloading 4.0.4. I’m quite impressed with the communication from this web site.
Reply
Thursday, June 21, 2012 at 2:37 pm
- Kieran McIlwain says:
  
  Hi Simon, thanks for the feedback. I love seeing the latest software updates rolling out, hopefully yours will arrive sooner rather than later. Be sure to let us know your thoughts on the upgrade either here or in the Vodafone Community once you’ve had some time to enjoy it.
  Reply
  Thursday, June 21, 2012 at 3:20 pm
  - Simon says:
    
    Hi Kieran. I was surprised to discover that I could update my phone on the 23rd, when only 5% of users would receive the update, so either I was lucky or the schedule changed. To be honest I haven’t noticed a lot of difference with the update. It does seem to be better at handling changes in the phone’s orientation though. Still, the anticipation of the update is like waiting for Christmas. Now that this update has been rolled out, how long do you think it will take for Jelly Bean to be available for the phone? Working in software support myself I know, it’s a never-ending cycle.
    Reply
    Tuesday, July 10, 2012 at 12:59 pm
    - Kieran McIlwain says:
      
      Hi Simon, the roll-out schedule definitely hasn’t changed so if you made it into the first 5% I think your next step should be to grab a lottery ticket! The features and improvements in Jelly Bean look great, and it’s a good thing you’ve got a Nexus device as you’ll be among the first to experience the new version. I hope to have some news in tomorrow’s Software Update Weekly Wrap so keep an eye out for my post tomorrow.
      Reply
      Tuesday, July 10, 2012 at 1:09 pm
J. S. Allen says:

Does anyone know if the 4.0.4 / Galaxy Nexus signal issue has been resolved before we all go ahead and upgrade to 4.0.4?

Not much point upgrading to 4.0.4 when the recommendations from the rest of the world in the last 3 months have been for everyone to rollback from it…
Reply
Thursday, June 21, 2012 at 3:09 pm
- Kieran McIlwain says:
  
  Hi J.S., the GALAXY Nexus update we’re rolling out is specifically tuned to our 850MHz network and our testing has not uncovered any issues related to signal or network performance. One of the fixes listed in the support article is “an intermittent issue when transitioning out of airplane mode”. Is this the fault you’ve seen reported elsewhere?
  Reply
  Thursday, June 21, 2012 at 3:18 pm
  - Lester says:
    
    Hi Kieran and J.S.
    
    I just searched on google and found a number of articles about poor signal strength after a 4.0.4 update to the Galaxy Nexus.
    
    Here’s an example. I don’t think it’s about the airplane mode.
    
    http://www.engadget.com/2012/04/05/gsm-galaxy-nexus-signal-problem-issue-android-4-0-4/
    
    However I also found this
    
    http://forum.xda-developers.com/showthread.php?t=1610403
    
    And it appears that the version we’re getting (IMM76K) is one version after the IMM76I where Google claims is a signal fix.
    
    Let’s hope for the best.
    Reply
    Thursday, June 21, 2012 at 4:57 pm
    - Kieran McIlwain says:
      
      Hi Lester, thanks for sharing those links. Based on the information in there and the results of our testing, it looks like we’re all in the clear. Just need to make a quick mention that Vodafone can only provide support for approved versions of software (in this case, the IMM76K build for your GALAXY Nexus), so be wary of any instructions to reflash your device with other builds.
      Reply
      Thursday, June 21, 2012 at 5:12 pm
      - Lester says:
        
        Kieran,
        
        I don’t plan on flashing the firmware with other versions. No matter what the dev forums may say.
        
        I did that to my iRiver a few years ago and it didn’t go well.
        
        Friday, June 22, 2012 at 9:52 am
      - Kieran McIlwain says:
        
        Hi Lester, good approach! Sorry to hear about your iRiver though
        
        Friday, June 22, 2012 at 11:11 am
Stuart says:

No mention of improved sound in support article…
Hope this is included, as call volume and quality is comparable to cup and string
Reply
Thursday, June 21, 2012 at 3:18 pm
- tyn says:
  
  true… The volume of device is well below par…
  Reply
  Thursday, June 21, 2012 at 10:38 pm
KSabee says:

The whole point of testing for so long is to make sure the update suits the Vodafone connection and stuff……so the update had better not have any signal issues or anything
Reply
Thursday, June 21, 2012 at 4:16 pm
t2dc says:

Great work with keeping us up to date. I just need to resist continually going into my settings to see if I’m in the 0.1%. Shame us overenthusiastic Nexus owners can opt in to be the first to get the update…
Reply
Thursday, June 21, 2012 at 7:38 pm
J. S. Allen says:

Thanks Lester, that looks like good news. I hadn’t thought to check the build numbers. I’ll sleep a little easier now
Reply
Friday, June 22, 2012 at 11:41 am
- Lester says:
  
  No worries J.S. Enjoy your weekend.
  Reply
  Friday, June 22, 2012 at 12:01 pm
ksabee says:

isn’t volume really a hardware issue than a software issue?? even the maximum volume of mp3 sucks
Though would be great if they do manage to amplify the maximum call volume
Reply
Friday, June 22, 2012 at 10:16 pm
Salv says:

Got the Galaxy Nexus 4.0.4 OTA update around 1pm.
Can confirm, camera is much better along with light sensor and overall phone response.

Hopefully its fixed the crashing/reboot issue.
Reply
Saturday, June 23, 2012 at 3:18 pm
- Raiden says:
  
  Hi Salv,
  
  Out of curiosity, have you noticed any signal loss?
  Reply
  Saturday, June 23, 2012 at 4:22 pm
  - Salv says:
    
    I haven’t noticed any signal loss, I still get 3-4 bars on H (HSDPA – 3G)
    
    The major issue I had with 4.0.1 was a bug where the wrong application would load when clicking on some shortcuts. This was solved by clearing recent items (sometimes) or restarting the phone. Hopefully that’s fixed in 4.0.4.
    Reply
    Saturday, June 23, 2012 at 5:25 pm
jay says:

I dont know howmuch time takes to update this version for 4.0.4 for HTC Sensation XL???

Same graphis and hardware

Really Samsung is much faster improving update for customers..
Reply
Saturday, June 23, 2012 at 4:34 pm
KSabee says:

Lucky you!! 4th day and still waiting
Btw,notice any change in battery life,overall net speed,etc?? Guess it’s too early to ask but anyway
Reply
Sunday, June 24, 2012 at 11:58 am
- Lester says:
  
  Yeah. Day 4……
  Reply
  Sunday, June 24, 2012 at 9:13 pm
- tyn says:
  
  Battery life is amazing.. a definite improvement from previous version…
  Reply
  Tuesday, June 26, 2012 at 12:06 am
  - Lester says:
    
    I agree with Tyn. I gat more than 24 hours now. Used to charge every 18 hours before.
    Reply
    Wednesday, June 27, 2012 at 11:58 am
Sharath says:

Is this update also available for Crazy Johns customers who virtually use the Vodafone network ? Moreover, whenever i contacted crazyjohns network ppl, they always forwarded me to vodafone links.
Reply
Sunday, June 24, 2012 at 4:24 pm
- Kieran McIlwain says:
  
  Hi Sharath, if the phone sold to you was from Vodafone stock it will be, however if it’s generic, non-branded or imported from overseas your phone will follow a separate upgrade path.
  Reply
  Monday, June 25, 2012 at 9:31 am
Dean Argiropoulos says:

If anyone has the update, can anyone tell if the screen rotation function has been improved? :O
Reply
Monday, June 25, 2012 at 6:14 am
- Salv says:
  
  I can confirm screen rotation has been fixed, big improvement. It works as it should now.
  Reply
  Monday, June 25, 2012 at 8:04 am
Raiden says:

Hi Kieran, How can we find your if the G Nexus that i have is Vodafone stock? I bought an unlocked phone form gumtree and the seeker claimed that it was a Vodafone Australia phone
Reply
Monday, June 25, 2012 at 10:32 am
George says:

Hi,

I updated to 4.0.4 last night.
I am experiencing the reception issues, when my phone goes into stand-by mode (screen off) reception is completely lost.
Please provide a fix, as my phone is now rendered unusable.

Build number: IMM76K.I9250TDVLE1
Any other information you need, please contact me directly, as I’d like this issue resolved

Regards
George
Reply
Monday, June 25, 2012 at 1:41 pm
- Lester says:
  
  That’s really sad George.
  
  Kieran. What are your thoughts?
  Reply
  Monday, June 25, 2012 at 1:49 pm
  - tyn says:
    
    my GN got updated just now and seems fine..
    Reply
    Monday, June 25, 2012 at 3:18 pm
    - George says:
      
      Last night it was fine, well actually in my area reception is pretty bad so maybe I didn’t notice it.
      But now at work, in North Sydney, where reception is usually acceptable it is exhibiting predictable reception issues.
      Reply
      Monday, June 25, 2012 at 3:26 pm
      - tyn says:
        
        My sympathies George… hope vodafone has quick fix for your issue
        
        Monday, June 25, 2012 at 3:28 pm
  - George says:
    
    Hi Lester,
    
    Thank you for your concern.
    I wouldn’t say its sad, rather extremely frustrating.
    
    Vodafone, please provide a solution, I’m sure I’m not the only person experiencing these problems.
    Reply
    Monday, June 25, 2012 at 3:24 pm
    - Salv says:
      
      I haven’t experienced the problem on 4.0.4. If you check Cell Standby in Settings>Battery it will let you know the percentage of time without signal. Mines currently at 2% with 9 hours on.
      
      A temporary fix (not confirmed) would be to download and use LightFlow from the market. Other then being really useful for setting custom colour notification lights for any app, it also can give you a notification on signal loss – This should also wake the phone when it notifies for network loss enabling it to reconnect and receive phone calls/sms.
      Reply
      Monday, June 25, 2012 at 3:50 pm
      - George says:
        
        cell standby 49%
        
        Monday, June 25, 2012 at 3:58 pm
      - Kieran McIlwain says:
        
        Hi George, Salv has given you some great tips to try and isolate the cause (thank you Salv!). 49% of the time without signal definitely isn’t what you should be seeing with your phone. As I mentioned earlier in the comments, our testing did not uncover any specific signal problems and Salv’s experience since upgrading echoes what we’ve seen ourselves. Have you rebooted your phone since doing the update?
        
        To get to the bottom of what’s happening with your GALAXY Nexus since the upgrade, our Help & Support Teams will need to do some troubleshooting with you. If you post a thread in our Community forums they will be along to help you out further.
        
        Monday, June 25, 2012 at 4:09 pm
    - Lester says:
      
      Hi George,
      
      I happened to visit my office at North Sydney today and I just got the update this afternoon.and it seems fine from here.
      Reply
      Monday, June 25, 2012 at 4:02 pm
KSabee says:

Got the update,and gotta say not very excited….guess I was so hyped about FINALLY getting the update I forgot it was just minor incremental update rather than a major one
Few changes in interface and features
Hope battery improves
Rotation finally works properly
Noticed the keyboard is a touch less responsive,found myself having to press some letters twice to get it typed
No signal issues,well at least nothing so far
Has anyone noticed battery life improvements??
Google is announcing ICS 4.1 next month which will probably have major improvements and changes in interface,and once again the wait will start :’(
Reply
Monday, June 25, 2012 at 5:07 pm
Kenny says:

Hi Kieran.

In a previous comment you mentioned that the Build number should be IMM76K however mine is ITL41F. I have not rooted or anything it is completely stock bought in December last year from Vodafone, will I still get the update?

Thanks, Kenny.
Reply
Monday, June 25, 2012 at 5:20 pm
- Kieran McIlwain says:
  
  Hi Kenny, no need to worry, it just means you haven’t received the update yet. ITL41F is the 4.0.1 build which shipped with the handset, IMM67K is the 4.0.4 update which is in the process of rolling out. It is a staged process, so not everybody will receive the notification at the same time. Keep an eye on the notification tray over the next two days (by which point the update will be available for all users).
  Reply
  Monday, June 25, 2012 at 5:41 pm
simon says:

I got the update today so no update on battery life just yet…
Few interface type things have changed, but noticeable signal improvement especially in and out of tunnels on city rail network, much faster recovery when re entering service
Reply
Monday, June 25, 2012 at 6:21 pm
Dean Argiropoulos says:

Thanks for the reply Salv!

Ughh trust I have to wait until the last day.
Reply
Monday, June 25, 2012 at 6:50 pm
William says:

I’m still waiting too , I have powered off every day and removed battery and sim just to hard power off (used to be the way to reset old phones for updates)

Any suggestions or just a waiting game?

Ta muchly, William
Reply
Tuesday, June 26, 2012 at 11:13 am
- Salv says:
  
  Try the check in. Dial *#*#CHECKIN#*#* (*#*#2532546#*#*) from the phone.
  Reply
  Tuesday, June 26, 2012 at 12:27 pm
  - William says:
    
    Hey Salv,
    
    I have done what you have said and i get the following:
    
    “Triangle exlamation mark in notification tray – checkin succeded”
    
    is this what you were expecting?
    
    thanks,
    
    William
    Reply
    Tuesday, June 26, 2012 at 12:42 pm
  - DP says:
    
    Hi Salv,
    I tried this and it is saying invalid code. Whts this about?
    Reply
    Tuesday, June 26, 2012 at 12:44 pm
- Lester says:
  
  Try This
  
  1. go to setting / apps then hit the all button at the top
  2. scroll down to google services framework and then press it to open
  3. hit the clear data button
  4. go to settings / about phone / system updates (you will notice the date will be 1969 or 1970 this is ok )
  5. hit the check now button
  6. Nexus should show you the 4.0.4 update avaliable
  7. hit install and enjoy
  Reply
  Wednesday, June 27, 2012 at 12:03 pm
DP says:

William,
I am waiting too, according to roll out schedule we should have got it by now. But, still waiting. Is schedule re-scheduled?
Reply
Tuesday, June 26, 2012 at 11:30 am
- Kieran McIlwain says:
  
  Hi DP and William, latest I have is that everything is still on track. Try the hash-code Salv has suggested and let us know how you go.
  Reply
  Tuesday, June 26, 2012 at 12:43 pm
  - DP says:
    
    Hi Kieran,
    Is it *#*#2532546*#*# ? I cant get anything except message : invalid code.
    Reply
    Tuesday, June 26, 2012 at 12:46 pm
    - Kieran McIlwain says:
      
      Hi DP, #*#* at the end, not the other way around. This will force a check of the update servers if for any reason the update notification didn’t make it to your phone.
      Reply
      Tuesday, June 26, 2012 at 12:53 pm
      - DP says:
        
        Currently, my system starts updating. It is updating at the moment. Will give you feedback after completing update. Looks like the code forces for update and it takes few mins after check in.
        
        Tuesday, June 26, 2012 at 1:12 pm
  - DP says:
    
    OK, I have succeded to check in? It says: successfull checked in. Thats it, I again went to software update menu and checked now (12.53 pm) it says your system is currently uptodate. I am not getting any update yet.
    Reply
    Tuesday, June 26, 2012 at 12:53 pm
    - William says:
      
      Unfortunately i’m the same
      Reply
      Tuesday, June 26, 2012 at 12:55 pm
      - t2dc says:
        
        And me…. zzzz. Just had my phone, sitting there, doing nothing – do a reboot. I really want this update ASAP.
        
        Tuesday, June 26, 2012 at 1:06 pm
DP says:

So, my phone is updated now. But, I can’t find any visible changes from last version. Can anyone please let me know, what are the visible changes where I can look at? Is there any special apps or anything added? Whats changed in calendar and Gmail?
Reply
Tuesday, June 26, 2012 at 1:35 pm
Salv says:

Yep, the check in only makes your phone known to the update servers. It can take some time to work as you will only get the update if you are in line to receive it. It’s just a way of your phone asking for the update instead of waiting to be asked. Keep trying, at random times.
Reply
Tuesday, June 26, 2012 at 1:41 pm
VIn says:

Hi guys I just tried the check in like SALV said *#*#2532546#*#*.
Nothing happened then I went to System update and the update started downloading automatically. Hope this helps
Reply
Tuesday, June 26, 2012 at 1:44 pm
Dean Argiropoulos says:

Yay phone has been updated. ^_^
Reply
Tuesday, June 26, 2012 at 2:23 pm
Smakz says:

Any ideas?
Mine updated, funny lil icon in middle of screen for a few minutes, turned off / turned back on, still onbuild 4.0.1 (ITL41F.i9250tdvkl1
Reply
Tuesday, June 26, 2012 at 7:50 pm
- Smakz says:
  
  bought from Vodafone store btw
  Reply
  Tuesday, June 26, 2012 at 7:51 pm
- Lester says:
  
  ok what you need to do is
  1. go to setting / apps then hit the all button at the top
  2. scroll down to google services framework and then press it to open
  3. hit the clear data button
  4. go to settings / about phone / system updates (you will notice the date will be 1969 or 1970 this is ok )
  5. hit the check now button
  6. Nexus should show you the 4.0.4 update avaliable
  7. hit install and enjoy
  Reply
  Wednesday, June 27, 2012 at 12:04 pm
  - Smakz says:
    
    lol, nice one bruv!!!
    Reply
    Wednesday, June 27, 2012 at 6:59 pm
GMan says:

So, If we haven’t had an update by the end of today, what shuold we do?
Reply
Wednesday, June 27, 2012 at 8:17 am
- Smakz says:
  
  Lester says:
  
  ok what you need to do is
  1. go to setting / apps then hit the all button at the top
  2. scroll down to google services framework and then press it to open
  3. hit the clear data button
  4. go to settings / about phone / system updates (you will notice the date will be 1969 or 1970 this is ok )
  5. hit the check now button
  6. Nexus should show you the 4.0.4 update avaliable
  7. hit install and enjoy
  Reply
  Wednesday, June 27, 2012 at 7:00 pm
Salv says:

Smakz – it should display the green android character while updating. Sounds like it failed. Try forcing update again, make sure battery is charged.
Reply
Wednesday, June 27, 2012 at 8:28 am
unknown says:

no link for Android 4..0.4 ICS available on htis page
Reply
Wednesday, June 27, 2012 at 11:03 am
Scott says:

Glad this has finally been rolled out. As a former iPhone owner, the whole reason I bought the Nexus was for os updates. Had thougt I was going to need to root it, till now
Reply
Wednesday, June 27, 2012 at 6:33 pm
Patrick says:

Hi,

I have not yet received the update and have tried a couple methods posted here with no luck.

I tried dialling *#*#2532546#*#* but nothing happened, I checked the system update setting and tried to look for an update.

I also tried to force close and clear the data from Google Services framework, after I checked for an update; the phone started downloading it. But when it restarted to install the android icon and a progress bar came up as it should, the progress bar filled up 1/8th of the way paused for a few seconds; then an android icon with a red caution triangle came up in the middle of the screen. I rebooted by pressing the power button a few times. I tried this method to get the update a few more times, but they all ended the same way.

I got the phone from Vodafone and am still using the SIM.

Please help.
Reply
Wednesday, June 27, 2012 at 7:37 pm
Brock says:

I purchase my phone from a retailer and is Australian stock with 24 months warranty. Voda couldn’t do a good deal… So you are saying that since I didn’t purchase the phone from Voda you will not update my firmware? Who will?

I have ITL41F.I9250TDVKKB

Your comment “however if it’s generic, non-branded or imported from overseas your phone will follow a separate upgrade path.”

What do you mean “separate path”… Please elaborate?

Are you saying wait for Sumsung? Oh sorry Google? I’m in a love triangle between Voda, Google and Samsung. That means bad luck no update for you!
Reply
Wednesday, June 27, 2012 at 8:39 pm
- Kieran McIlwain says:
  
  Hi Brock, I can only comment on the firmware roll outs for devices sold by Vodafone as I have no visibility or information on devices sold by other carriers, retailers or directly from Samsung. The approved previous build was IMM67K, which differs from the one on your handset. As much as I’d love to help you out, I just don’t have the info available. I’d recommend contacting your retailer directly to find out who will be providing updates for your handset as they would have the details available.
  Reply
  Thursday, June 28, 2012 at 10:00 am
  - Brock says:
    
    Retailer knows nothing and told me to call my provider.
    
    Sorry what do you mean differs from my handset…. In your previous comment to Kenny.
    Hi Kenny, no need to worry, it just means you haven’t received the update yet. ITL41F is the 4.0.1 build which shipped with the handset, IMM67K is the 4.0.4 update which is in the process of rolling out.
    
    I too am on ITL41F. 4.01………….. So far no help from retailer, no help from Samsung and no help from Vodafone…… The phone is Australian version! So I ask my provider where do I get update from?
    Reply
    Thursday, June 28, 2012 at 8:18 pm
    - Kieran McIlwain says:
      
      Hi Brock, I would love to be able to assist you further but we only have control over devices sold by Vodafone. In the same way that I can’t push an update to another carrier’s phone, I can’t push an update to your phone as it was not sold by us. I’m terribly sorry to hear that your retailer isn’t supporting you but I’m afraid it is outside of our control.
      Reply
      Friday, June 29, 2012 at 8:54 am
Scott says:

My phone hasnt downloaded the update?!

When i press system update says its up to date…

Version says 4.0.2!? get my phone updated thanks!
Reply
Thursday, June 28, 2012 at 7:14 am
- Kieran McIlwain says:
  
  Hi Scott, we never released version 4.0.2 for the GALAXY Nexus. Did you purchase the device from Vodafone here in Australia?
  Reply
  Thursday, June 28, 2012 at 10:21 am
  - Smakz says:
    
    I updated ang don thave .4 IMM67K. I have .4 IMM67I
    Reply
    Thursday, June 28, 2012 at 8:27 pm
    - Kieran McIlwain says:
      
      Hi Smakz, was your phone sold by Vodafone here in Australia or imported from overseas (often this is the case if you’ve bought it through an online retailer not linked with a phone carrier)? If it was definitely bought from us either in store or from our online shop we’d be happy to look into this for you.
      Reply
      Friday, June 29, 2012 at 9:00 am
Kenny says:

Hi Kieran!

I have successfully updated to 4.0.4 and very happy, wondering if you have any information about Galaxy Nexus owners and Jellybean?

Thanks, Kenny.
Reply
Friday, June 29, 2012 at 2:08 pm
- Kieran McIlwain says:
  
  Hi Kenny, no solid information on Jelly Bean yet! It’s definitely an exciting time to be in the Android sphere, though. Google have advised that they plan an OTA release in mid-July however the update will still need to be tested and approved before it is released on our network. As I begin to hear news from Google, Samsung and other manufacturers I’ll be sharing it here on the blog but until then we’ll all have to wait and see.
  Reply
  Friday, June 29, 2012 at 3:06 pm
trishan says:

Hey I have a galaxy nexus and I’m also with vodafone.
I haven’t received the update, and when I check it days up to date although it is 4.01?
I also received my phone from my brother and he got in on a plan with telstra?
Reply
Friday, June 29, 2012 at 10:11 pm
- Kieran McIlwain says:
  
  Hi trishan, as your brother bought your phone from Telstra you will need to wait for them to release the update to your phone. Even though your SIM is with Vodafone, the device was sold by Telstra, and as such will follow their upgrade pathway.
  Reply
  Monday, July 2, 2012 at 9:29 am
Smakz says:

Yes, i bought the phone from norwood on the $0, $49 per month plan in april. Brand new, unopened, unlocked….
Reply
Friday, June 29, 2012 at 10:46 pm
- Kieran McIlwain says:
  
  Hi Smakz, this certainly doesn’t sound right. So we can get to the bottom of this, I’ve asked one of the Help & Support Team to come and grab some details from you so we can investigate this further for you. Alternatively, if you post in our Community Forums they’ll be able to assist you there too.
  Reply
  Monday, July 2, 2012 at 9:30 am
- Vodafone Australia says:
  
  Hi Smakz,
  
  I can help you with this. I will need some account information from you via email, so can you please send an email to online.help@vodafone.com.au with 222BSCGI in the subject field. It would be excellent if you could include your IMEI number (you can find this by typing *#06# on your keypad), and the information listed in our email guide.
  
  Thanks,
  Sarah.
  Reply
  Monday, July 2, 2012 at 11:10 am
Salv says:

Hi Kieran, only issue I’m finding with 4.0.4 is the lock screen lags when waking from deep sleep. This is especially noticeable when using pattern lock, the phone seems unresponsive for a few seconds then the drawn pattern fills in. Not massive issue but it’s there, anyone else?
Reply
Saturday, June 30, 2012 at 9:03 am
- Kieran McIlwain says:
  
  Hi Salv, like a laptop or TV if your phone goes into a deep sleep mode it can take a few seconds to fully “wake up”. I’ll raise it with Samsung for improvement, but this may be unavoidable behaviour.
  Reply
  Monday, July 2, 2012 at 9:32 am
Glenn says:

I am still using the android 4.0.1 and it keeps telling my system is up to date. What can i do to install android 4.0.4? Its already passed 6 days so i was wondering when i am going to get this update
Reply
Tuesday, July 3, 2012 at 1:09 am
- Kieran McIlwain says:
  
  Hi Glenn, the update is only available for devices sold by Vodafone here in Australia. Where did you purchase the phone from?
  Reply
  Tuesday, July 3, 2012 at 9:37 am
craig says:

This comment has been removed by a moderator for not following Vodafone’s Social Media User Terms. Please feel free to read over these guidelines and re-submit your comment with them in mind.
Reply
Saturday, July 7, 2012 at 8:32 pm
craig says:

This comment has been removed by a moderator for not following Vodafone’s Social Media User Terms. Please feel free to read over these guidelines and re-submit your comment with them in mind.
Reply
Saturday, July 7, 2012 at 8:34 pm
Klaus says:

I
Reply
Friday, July 20, 2012 at 1:39 pm
Justin says:

Hi Kieran,

I am having a bit of trouble downloading the update. I have recently started to get experience the error message ‘package file invalid’ when downloading some larger apps and hoping that the Jelly Bean update will fix this.

Everytime i go to download the update, it says ‘update failed’. I can retry but then the same message occurs. I am completing the DL over 3G.

Any help would be great.
Reply
Saturday, August 4, 2012 at 4:45 pm
- Kieran McIlwain says:
  
  Hi Justin, a friend experienced a similar situation and the only resolution we could find was a factory reset. Make sure you’ve backed up all of your important information before doing so.
  Reply
  Monday, August 6, 2012 at 9:00 am
Joe XU says:

Hi Kieran,

Do you have an ETA of JB on Galaxy Nexus?

Chees!

Joe
Reply
Thursday, October 11, 2012 at 11:05 pm
- Kieran McIlwain says:
  
  Hi Joe, there is no ETA available as Samsung has not yet submitted the software to us for testing. There is more information available in this blog post.
  Reply
  Friday, October 12, 2012 at 11:15 am

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