Weekly Network Update: May 20, 2011 | Vodafone Australia blog

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Posted by Peter Ryan on Friday, May 20, 2011

General Manager of Networks, Vodafone Australia

Network , Updates

Weekly Network Update: May 20, 2011

Hi Everyone,

Please find below our network developments for this week.

Regards,

Peter Ryan,
General Manager Network

 

New Sites On- Air
Last week the following sites were newly built, tested and went fully operational:

New Sites On-Air State Postcode Site Type
ROSE PARK SA 5057 3G 850
OTTOWAY SA 5013 3G 850
THEBARTON (MTX) SA 5031 3G 850
GLENSIDE SA 5065 3G 850
OAKLEIGH VIC 3166 3G 850
GROVEDALE VIC 3216 3G 850
GLEN IRIS STH VIC 3146 3G 850
LOVELY BANKS NORTH VIC 3212 3G 850
LOWER PLENTY VIC 3093 3G 850

 

Sites Upgraded 3G network
Last week the following sites were upgraded, tested and went fully operational:

Site State Postcode Upgrade Type
Constitution NSW 2601 3G
Dee Why Sth NSW 2099 3G
Mt Rogers NSW 2615 3G
RUSSELLOFFI NSW 2153 3G
HOLT NSW 2615 3G
MGL – 1 Martin Place Sydney NSW 2000 3G
Prestons North NSW 2170 3G
CAMPBELLTOWN CBD NSW 2560 3G
Rockdale NSW 3190 3G
Angel Place Ibc NSW 2205 3G
CIVIC NSW 2601 3G
Penrith CBD (Replacement) NSW 2750 3G
Waverley NSW 2022 3G
ERINDALE SA 5066 3G
Brunswick VIC 3056 3G
CURTINUNI WA 6102 3G
ADELAIDEHOUS WA 6000 3G
BALCATTA WA 6061 3G

 

Future New Sites On-Air
Sites in testing and planned to come On-Air in next couple of weeks:

New Sites In Testing State Postcode Site Type
KINGSFORD (DACEYVILLE) NSW 2032 3G 850
PYMBLE NSW 2073 3G 850
KANGAROO POINT QLD 4169 3G 850
ELIZABETH SA 5113 3G 850
SALISBURY SA 5108 3G 850
ATHELSTONE VIC 5076 3G 850
ROWVILLE EAST VIC 3178 3G 850
HAMPTON VIC 3188 3G 850
GLEN IRIS VIC 3146 3G 850
PORT MELBOURNE VIC 3207 3G 850
THOMASTOWN WEST VIC 3074 3G 850
SEAFORD VIC 3198 3G 850
NIDDRIE VIC 3042 3G 850
ALTONA EAST VIC 3018 3G 850
HAMLYN NEIGHTS VIC 3221 3G 850
NORTH PERTH WA 6006 3G 850

 

Future Upgrades
Current sites that we have forecast for upgrade in Quarter 2 of 2011:

Site State Postcode Upgrade Type
Denistone E NSW 2113 3G
Sydney Harbour Tunnel North NSW 2000 3G
QVB NSW 2000 3G
NORTH BONDI 3G NSW 2028 3G
Waverley NSW 2022 3G
Sydney Intl NSW 2020 3G
BankstwnCBD E NSW 2200 3G
Syd Dom Arpt NSW 2020 3G
Cross City Tunnel NSW 2000 3G
Bridge Street NSW 2000 3G
Coathanger NSW 3148 3G
Strathfield NSW 2135 3G
GEEBUNG QLD 4014 3G
COOGEE WA 6164 3G
INGLEWOOD WA 6052 3G
LEEDERVILLE WA 6007 3G
QUINNSROCK WA 6030 3G

 

For more information on updates regarding the network:

Weekly Network Update: May 13, 2011:
http://blog.vodafone.com.au/blog/news/network-update-may-110513/

Weekly Network Update: May 6, 2011:
http://blog.vodafone.com.au/blog/news/network-update-may-110506/

Weekly Network Update: April 21, 2011:
http://blog.vodafone.com.au/blog/news/network-update-april-110421/

Weekly Network Update: April 15, 2011:
http://blog.vodafone.com.au/blog/news/network-update-april-110415/

Weekly Network Update: April 8, 2011:
http://blog.vodafone.com.au/blog/news/network-update-april-110408/

Weekly Network Update: April 1, 2011:
http://blog.vodafone.com.au/blog/news/weekly-network-update-april-110401

Network Improvement: Role of Transmission Sites:
http://blog.vodafone.com.au/blog/news/network-improvement-part-3-role-of-transmission-sites

Network Improvement – Role of Network Sites:
http://blog.vodafone.com.au/blog/news/customer-update-network-improvement-part-2/

Customer Update: Network Improvement:
http://blog.vodafone.com.au/blog/news/customer-update-network-improvement

Network Update Michael Young:
http://blog.vodafone.com.au/blog/news/network-update-michael-young

Vodafone Network status page:
www.vodafone.com.au/networkstatus

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Recent Comments

56 Responses to “ Weekly Network Update: May 20, 2011 ”

  1. Michael says:

    Hey,

    What happened to the Waverley Gardens 3G850 site that was listed as “in testing” in last week’s report? It’s no longer listed as testing, nor is it listed as a new site that’s gone active.

    Reply
    Friday, May 20, 2011 at 5:12 pm
    • Vodafone Blog says:

      Hi Michael,

      I’ll have a check and get back to you soon. :)

      Cheers

      AT

      Reply
      Friday, May 20, 2011 at 5:48 pm
      • Vodafone Blog says:

        Hey Michael,

        Just to clarify, there was a minor issue earlier this month regarding Waverley Gardens, so our team has begun an investigation on it and are working on new on air dates. Check out our weekly network updates for news on Waverley Gardens 3G850.

        Hope this helps.

        Cheers

        AT

        Reply
        Monday, May 23, 2011 at 9:59 am
      • Michael says:

        Thanks for the update AT! Appreciated.

        Michael

        Reply
        Monday, May 23, 2011 at 11:09 am
  2. Joe says:

    Please tell me why the, 3020 and 3022 has been tested and went fully operational.

    When it,s 100% stil the same. drop out, And sloooooooooow internet or none???????
    On 3G?????

    How about you come to my place and test it. Not the towers in my area, then you have the check to tell me it,s all fine…….Witch its NOT…

    Reply
    Friday, May 20, 2011 at 7:00 pm
  3. anthony says:

    What happening to country areas aren’t we getting any upgrades

    Reply
    Friday, May 20, 2011 at 8:22 pm
    • Vodafone Blog says:

      Hi Anthony,

      We are looking at regional areas in our network overhaul which is expected to take 12 months.

      cheers

      AT

      Reply
      Saturday, May 21, 2011 at 8:15 pm
  4. Ali says:

    Hi:
    any good news for amaroo in ACT??still i hv to go out to talk on my phone :(

    Reply
    Saturday, May 21, 2011 at 3:13 am
  5. Craig says:

    I posted this a week ago and have not had a reply…

    I am curious in regards to the 3G coverage stability. I use my phone heavily for internet usage in many different areas. Recently I have been checking the coverage checker for areas that I have been using the internet to find that the areas I have been in are indeed covered as much as 3-5 out of 5.

    Whilst there are times where internet conects and speeds are good, the connections are laden with time-outs and drop-outs making it near impossible to connect with some applications. I have spoken to many others who have had similar problems.

    Reply
    Saturday, May 21, 2011 at 11:26 pm
    • Vodafone Blog says:

      Hi Craig,

      What was your original question?

      Cheers

      AT

      Reply
      Monday, May 23, 2011 at 9:49 am
      • Craig says:

        Why are there so many dropouts with the 3G internet? It is so unstable it makes it difficult, and frustrating, to do *anything*. This is not just limited to the one area either..

        Reply
        Tuesday, May 24, 2011 at 9:19 am
  6. Dan says:

    Why is there virtually no upgrades in Queensland, does vodafone think their only sustomers are in NSW and VIC? No wonder everybody is leavinbg vodafone and going to Telstra… think I will be doing the same when my contract is up next week !!!!

    Reply
    Monday, May 23, 2011 at 10:42 am
    • Vodafone Blog says:

      Hi Dan,

      Thanks for your concern, Queensland is not forgotten. If you look at our previous weekly network updates, you’ll notice we’ve upgraded and installed new sites for Queensland :)

      Cheers

      AT

      Reply
      Monday, May 23, 2011 at 12:20 pm
  7. steve says:

    Hi
    I noticed in previous posts that Robina Qld were getting to towers one was at Robina Town Centre and the other stated somewhere in Robina. The one at Robina Town Centre is up and running and has not improved my reception in Robina. I was wondering how far before the other Robina tower comes on line and will it improve the reception in the Robina area. thanks

    Reply
    Tuesday, May 24, 2011 at 3:27 pm
  8. Joseph says:

    Hi
    I have been a vodafone customer for about 8 years and have just resigned another contract for another 2 years. vodafone. While friends where changing to one of the other 2 telcos I have stayed with Voda. Even noticing that Vodafones customer service went backwards after both Vodafone and 3 merged sending customer call centres overseas to india. A few weeks ago I noticed an upgrade planned for Newtown NSW to 3G 850. Great! I thought… Still my reception is really bad. Is there any other planed upgrades and how long will this bad recepton last?

    Reply
    Friday, May 27, 2011 at 10:46 pm
  9. Kate says:

    what about improving coverage for your regional customers??? It’s pointless that we stay with Vodafone when we have to go to the end of our driveway to get enough coverage to even send or receive a text. That coupled with very patchy reception when out and about & it being near impossible to access the internet from the phone.. I think we’ll be jumping ship as soon as our contracts are up (we know for sure that Telstra customers have ample coverage in our area – why doesn’t vodafone?)

    Reply
    Monday, May 30, 2011 at 7:24 pm
  10. A N says:

    Is Cabramatta/St Johns Park being upgraded for better reception? I hardly get 1 bar on weekends and 2 bars on most days. I can’t have a conversation that lasts over 5 minutes at the moment without cutting off and forget about data, it dont work at all!

    Reply
    Monday, May 30, 2011 at 10:37 pm
    • Andrew Tran says:

      Hi AN,

      All of our existing sites as well as building new ones as well. You’ll need to check our weekly network updates for suburbs or areas near by.

      If you want information regarding our network, we’ve just launched our new network page with some simple faqs – http://www.vodafone.com.au/network

      Cheers

      AT

      Reply
      Tuesday, May 31, 2011 at 9:21 am
  11. Joseph says:

    the reception on Acton area is also poor depite its in CANBERRA CBD AREA!!

    Reply
    Tuesday, May 31, 2011 at 2:07 am
  12. David Knowles says:

    Can you please tell me when the reception in Point Cook will improve, I have to go outside to get reception and often this doesn’t help.

    Reply
    Tuesday, May 31, 2011 at 8:29 am
    • Andrew Tran says:

      Hi David,

      We’re doing alot of work around Q2 and more in Q3 so stay tuned :)

      Cheers

      AT

      Reply
      Tuesday, May 31, 2011 at 9:24 am
  13. anthony says:

    Hi Vodaphone Management, you people should be had up for false advertising you sell a product that hardly works, sometimes I get usage and other times I don’t with call centre overseas with people who I can understand no wonder you’re scrambling for customers as everyone jumps ship!

    Reply
    Tuesday, May 31, 2011 at 9:34 am
    • Andrew Tran says:

      Hi Anthony,

      Sorry for your experience you’re having with us. If you have a specific question to us regarding your service, please start a thread at our Vodafone Community forum where our customer care reps can try and assist you further :)

      http://community.vodafone.com.au/t5/Network/bd-p/network

      Cheers

      AT

      Reply
      Tuesday, May 31, 2011 at 10:57 am
  14. April says:

    Can you please look into the 2756 postcode?

    Service and Internet is absolutely pathetic in this area!!

    Reply
    Tuesday, May 31, 2011 at 9:59 am
  15. Sim says:

    My 3G wireless internet has become frustratingly slow. It hasn’t been good ever since I moved to Essendon a year ago, but the last week it has been basically unusable. Is there anything going on around Essendon lately that would disrupt the service?

    Reply
    Tuesday, May 31, 2011 at 10:32 am
  16. Cynthia Allen says:

    I have trouble when I try to log on at Aspendale in Victoria, very slow & drops out every 5 minutes, the vodofone signal strength is listed as poor
    will the new network at Seaford that comes online in a couple of weeks fix that, if not when will Aspendale get an upgrade

    Reply
    Tuesday, May 31, 2011 at 1:39 pm
  17. Kevin says:

    I keep getting spammed with the network upgrade emails – the same email twice this week. Not to mention I live in Greenslopes (7km from centre of city) and my coverage at home is patchy. Coverage in the city is still an issue – two call dropouts and trouble sending text so far this week.

    Reply
    Thursday, June 2, 2011 at 12:22 pm
  18. Lauren says:

    Hi,

    When I purchased my iPhone two months ago I was told the lilydale area would be getting upgraded to the new 850 network in a month. I currently have lousy coverage, I checked the coverage map lilydale is not in the 850 area, nor is it listed (or any other surrounding suburb) as a future upgrade. Is there any long term plans to upgrade lilydale?

    Cheers

    Reply
    Thursday, June 2, 2011 at 2:22 pm
  19. Richard says:

    Hi, are there any planned upgrades for the Darwin and surrounding areas, as myself and others continually experience a lack of coverage, slow internet access, stalling and no email access at times, I loath to leave Vodafone, but you are making it hard to stay loyal.

    Reply
    Friday, June 3, 2011 at 1:33 pm
  20. Colin Lackman says:

    Thats great if you spend most of your time in the major cities, but what about country areas. Although I live in a Melbourne suburb, I do a lot of travelling in country Victoria and your coverage is very ordinary, even on major highways such as Calder and princes freeway.
    Where are the planned upgrades for country victoria.

    Reply
    Friday, June 3, 2011 at 4:35 pm
  21. James RB Jones says:

    Hi

    What about rainbow beach in Queensland – there is NO coverage.
    What about Nambour 4560. Parts of Nambour are bad and no 3G

    ?

    Reply
    Friday, June 3, 2011 at 5:13 pm
  22. Aaron says:

    With all these wonderful upgrades going on, I’m a little confused as to why for the last year my service has been nothing short of crap. I just looked at the covereage checker on the website, and I’m apparently in a “2 bar coverage indoor area”. With 3 different Voda phones in front of me all reporting no service I find it hard to believe.

    I’m sick of paying for a service ( ? ) that I can barely use these days.

    Reply
    Saturday, June 4, 2011 at 8:35 pm
    • Andrew Tran says:

      Hi Aaron,

      Sorry for you experience, if you still have issues with your service and you require our assistance, please your questions on our Community Forum where our customer care reps can help you further :)

      http://community.vodafone.com.au/t5/Network/bd-p/network

      Cheers

      AT

      Reply
      Monday, June 6, 2011 at 9:30 am
  23. Adrian says:

    Might want to look at upgrading aberfoyle Park, reynella, woodcroft, happy valley, hallet cove etc area in south australia. coverage is shit house up here

    Reply
    Sunday, June 5, 2011 at 12:44 pm
  24. Paul Richter says:

    What is the network upgrade status for Athelestone in South Australia (5076).
    Performance on my mobile broad band is still poor at best, with regular drop outs and pathetic speed.
    Totally frustrated as I am sure many in Athelstone are.

    Paul Richter

    Reply
    Monday, June 6, 2011 at 12:51 pm
  25. Tim says:

    Really need an upgrade in the postcodes of 2535,2540 & 2541. I understand that the larger populations are going to get preference, but the reception is so poor down this way and I can never find a 3G connection.

    Reply
    Tuesday, June 7, 2011 at 3:52 pm
  26. David Walsh says:

    PLease upgrade Fortitude Valley near Brookes Street and Whickham Street. The internet is very slow!!

    Reply
    Wednesday, June 8, 2011 at 10:37 am
  27. Mirella says:

    HI I’m just wondering if our area is up for these upgrades as our coverage lately seems to have gotten worse. I live in Blewitt Springs SA 5171. I haven’t been able to get any info on this area. Thanks.

    Reply
    Thursday, June 9, 2011 at 7:40 pm
  28. david harbright says:

    pity the coverage checker isnt accurate, it says i have coverage in my house but i have no coverage at my house, the call center has told me that i dont have coverage at my house and only 2g in my area, this is incorrect as less than 100m from my house i have 3g.

    the call center also was of no help at all when i asked if a antenna could be supplied to me to help me get mobile reception and again no help was supplied.

    i only changed over to vodaphone because the coverage checker shows me that i have coverage at my house, i was with telstra which does have coverage at my house.

    not happy with the service of vodaphone so far, hope it gets better and quickly as i need my mobile phone at my house as i live in a bushfire area.

    Reply
    Friday, June 10, 2011 at 10:45 am
    • Andrew Tran says:

      Hi David,

      Our customer care team will be happy to look at your problem. If you could post your specific issue on our community forum we can help you out from there.

      http://community.vodafone.com.au/t5/Network/bd-p/network

      Cheers

      AT

      Reply
      Friday, June 10, 2011 at 10:50 am
  29. david harbright says:

    i hope so, just looking at the community forum, not many posts are responded to.

    Reply
    Friday, June 10, 2011 at 1:23 pm
  30. david harbright says:

    well 4 hours after i posted on the customer care site, which doesnt live up to its name as i have had no response although other topics have had a response, pretty pathetic service, looks like i made a huge mistake moving to vodaphone, telstra have crap customer service to but at least they have decent mobile reception.

    Reply
    Friday, June 10, 2011 at 5:08 pm
  31. Henryk says:

    We have dropouts when phones ring in the 2770 area. For some reason this never happened when we were with 3. The phone will ring twice or so then stop. the phone is a brand new htc.The people who rang have to be called back. June 2011

    Reply
    Friday, June 10, 2011 at 11:40 pm
  32. Patrick says:

    What happened to the Bert Saunders Reserve 3G site that was listed as “Future Upgrades ” in last week’s report? It’s no longer listed as “Future Upgrades”, “Sites Upgraded 3G network”, nor is it listed as “New Sites On- Air”

    Reply
    Saturday, June 11, 2011 at 3:47 pm
  33. Michael says:

    Hi

    My phone calls are constantly either dropping out or no reception or I can”t here the person calling me.

    In my house my phone is always on one or two bars reading edge but poor quality. My neighbor is with T and she has no problems and the people down the street are with O they get some problems but rarely.

    Please do some thing about it, area code is 3975

    Reply
    Sunday, June 12, 2011 at 7:33 pm
    • Andrew Tran says:

      Hi Michael,

      If you’ve been experiencing problems like that constantly, it could be something to do with your phone or SIM. If you post your question on our community forum, one of our reps can try and assist you further :)

      http://community.vodafone.com.au/t5/Network/bd-p/network

      Cheers

      AT

      Reply
      Monday, June 13, 2011 at 5:26 pm
  34. Deb Harrison says:

    I have had problems with Vodafone for ages – live in Hornsby. I am currently receiving a repeated message saying that I had insufficient credit for a phone call. I have full credit and have for weeks. Also I was talking to my daughter today (she lives in Marrickville NSW) and the calls kept dropping out. Also, she never received my messages and I hadn’t received hers … and she was unable to call me yesterday! Calls often drop out with Vodafone. What is going on? This is not good enough.

    Reply
    Thursday, June 16, 2011 at 9:14 am
  35. Deb Harrison says:

    Also … when someone sends a message to me like “I’ll be there in an hour” the TIME that is recorded on the incoming messaget is absolutely incorrect! It may say 8:00 am when they sent it at 3:00 pm! I never know when the message was sent. Once again, not good enough.

    Reply
    Thursday, June 16, 2011 at 9:16 am
  36. chris says:

    can you tell me when there will be any upgrades or new towers in tasmania ?

    Reply
    Tuesday, June 21, 2011 at 2:45 pm
  37. Graham Jarvis says:

    Can you tell me when the West Epping area will be upgraded? I can rarely find a place inside the house to make a call. Even in the yard it is often showing the network as E, which I believe is Edge???
    Google maps shows me in North Rocks so I assume that is the tower that I am connecting to; no wonder my battery doesn’t last!

    Reply
    Tuesday, June 21, 2011 at 8:24 pm
  38. Kim says:

    When is point cook going to be upgraded to the new 850 network.

    Reply
    Friday, July 8, 2011 at 10:46 pm
  39. Michele Tanner says:

    I would like to know why I can not get coverage in the Jervis Bay area? When is this area getting upgraded? I have been sold a phone and a plan for an area that I cannot get or receive calls on? It was very worrying for my elderly mother who could not call for medical help while she was visiting. Can you advise? Michele

    Reply
    Tuesday, January 31, 2012 at 12:04 pm
    • Vodafone Australia says:

      Hi Michele,

      I can certainly understand your worry as you need the handset for your mother to be able to call for medical attention.

      The help and support team will gladly look into this for you on our Community Forum, if you would like to post there then the guys will be able to get some answers for you.

      Cheers,
      DA.

      Reply
      Wednesday, February 1, 2012 at 8:24 am
  40. deepak says:

    What happened to Point Cook, VIC 3030 Network update was due in June 2012. It’s now not in the list of planned network upgrades.

    Reply
    Tuesday, May 29, 2012 at 7:35 am
    • Vodafone Australia says:

      Hi Deepak,

      We are in the process of upgrading our Network throughout Australia but if you do have any questions relating to our upgrades I recommend heading over to our Community Forum where the Help and Support Team will gladly discuss what upgrades are in store in your area.

      Thanks
      Alana

      Reply
      Wednesday, May 30, 2012 at 3:41 pm