Vodafone blog

wat’s the manufacturing prepping for so long? JB was release simultaneously for both Nexus S and GN, now Nexus S has even failed testing but GN is still not wit vodafone … any possibilities of vodafone chasing up sammie and get the latest info to its customers on what exactly is holding them back? its been ages since JB has been released by Google.

Still anticipating the ics update for my evo 3D. How long more should we wait?

Perhaps Vodafone and HTC could find a way for all DHD user to get a handset upgrade at a discounted rate?

This is seriously a joke!!!!! 2 weeks in a row!! All you can say for the nexus S update is “you’ll let us know” is that a joke? Its been a month! Your not updating our phones at least give us some information about it! Like what are you doing testing, finalising the from, or do you even have the rom? Come on vodafone this is a joke! I but phones from you because your quick with updates! But this is a joke! Last time I buy a phone from you!

Why there is not any news about HTC One X???

Terrible. From being the exclusive carrier to put out JB on Nexus S but ending up being probably the last carrier worldwide to put it out. This is the last time I buy Vodafone. From now on, it’s unlocked and manual flashing of updates. I get that there are checks that have to be done but seriously, we get the slowest updates out of the entire world. Seriously, even Pakistan got it over a month ago and we’re still waiting.

Step up the update time or I’m moving off to Telstra or Optus. I’m sick of being last to get updates.

transcript with HTC live chat.. an interestign snippet.:

16:02:47 [Aaron B] :
XDA has proven this argument a farce with developers having produced several stable versions of ics for dhd
16:03:51 [Jef] :
I’m sorry Aaron, but XDA has a different developer compare to HTC.
16:04:21 [Aaron B] :
they are still working with the same product
16:05:21 [Jef] :
Yes I understand but we need to reconsider some factor first like how it will effect our partnership with other company or manufacture that the HTC have.
16:06:06 [Aaron B] :
so the problem is actually a commercial partnership issue
16:07:17 [Jef] :
You see Aaron, there’s a lot of factory like what I meantion but yes one of those reason are that. Like what I said, XDA has a different developer than the HTC Developer because there’s a lot of factor that we need to reconsider.
16:08:24 [Aaron B] :
so what i’m reading from you is. DHD update will not be provided due to a commercial partnership issue and not entirely a hardwar issue?

This is getting ridiculous! I wait every wednesday to check the status of GNex and it still says the same thing. Lots of carriers arround the world already released the JB, why is it so difficult for Samsung to give the damn update for you guys to test?! It’s getting ridiculous. No wonder everyone flashes to yakju. I wish I were no noob with these things, so I could flash it myself =/

Once again I am left underwhelmed by vodafone’s schedule. While we were all told a mid-july release of jelly bean for the galaxy nexus and nexus s, august has come and still no mention of when we will get it. It took less than a week to test jelly bean for the nexus s and put it up for roll out, yet more than two to fix the small error. And the galaxy nexus is still waiting to even hear anything of it. Meanwhile, testing goes ahead for minor updates to outdated phones. You have a very long way to come vodafone. I pay a lot of money for my nexus to receive the best and latest updates first And promptly. A service you seem unwilling to provide. Is it any wonder why people would root their phones and get the software they’re entitled to when they are supposed to, rather than wait many disappointing weeks/months for telcos who don’t deliver

1 for timothy about the nexus s.
But the gnex, I believe, is Samsung’s fault, not Vodafone’s. They themselves don’t have the update. But, are they not putting enough pressure on Samsung?? is there something completely messed up on the update that Samsung doesn’t want to send ?? (unlikely since the rest of the world has it). You or I don’t know, we can only complain, so complain away I guess.
I’m still wait for my jelly bean on my nexus s Vodafone!!! Google has done most/all the work for you, just push the damn update.
At this rate I’ll prob get jellly bean for my Asus infinity tablet before my nexus s does (let alone you gnex folk)!!!!

I feel sorry for u Kieran having to deal with people who have no idea on how updates work. U work hard to get us the latest update news and most people just complain about how slow Vodafone are to update when it’s not Vodafone at fault most of the time. HTC not releasing ics for desire hd due to a partnership issue is most likely due to a patent issue.as for one x HTC have said they are testing jb for it. Sony xperia s update can’t be rolled out until Sony say it’s ok same with evo 3d HTC have to give Vodafone the ok to let it roll out so while Vodafone have approved an update its still down to manufacturer to green light it for roll out. As for nexus jb update those waiting for it should be contacting Google about it not blaming Vodafone. I think Vodafone are terrific whilst the coverage could be better but I’m not complaining. I don’t get full reception a lot but I can always get on internet send messages and make calls easy. Although it would be nice if Vodafone could match Telstra reception though. Go Vodafone. Ps anyone with a HTC phone you should consider changing brands as HTC is just holding its breath under water trying to survive until it dies HTC have already started to shut down in some countries like Brazil. Not only that HTC have been spending all its money on crap like beats audio which sucks anyway HTC have even started to sell off it share of beats ownership.

@Kieran = I think what vodafone (or any company for that matter) don’t realise is that customer’s aren’t “unconsciously aware” as they were say, 10 years ago.

everyone has a smart phone, the internet and the ability to search google.

for a company like vodafone to release updates like “we’ll let you know” its a slap in the face for a $19 cap customer, or a $149cap customer. i think you should treat us like you would treat your I.T teams

a real update would give logs of what you guys are actually doing. we want to know. paying customers want to know what our money is being used for. afterall kieran, VHA have lost 600,000 in under 12 months, which is for lack of a better term, crap.

so “well let you know” is one reason why customers hate vodafone and switch. the 2nd reason is your rediculous indian customer service team, but in the 9 years 3Hutchison was around, and the countless years VHA have been around – idiotic customer service has never improved so i guess my rant is falling on deaf years.

Hi Kieran,
I was just wondering if you could tell me how long it took for HTC to roll out the ICS update on the Sensation range after it had Vodafone approval? I remember seeing that it did take them a bit to get moving and i figure its not like them to be any faster with the EVO 3D.

Hi Keiran, i’m following the posts here and have been hoping for a response to any comments regarding the Jelly Bean update for the Galaxy Nexus. Is the lack of response due to no information to share?

I also understand you may not have any information to share and if so, do you know where/how I can query Samsung Australia as to when they will get the update to Voda for testing.

I love new tech, testing new updates and was super-excited with the new Jelly Bean features…… this ‘not knowing’ is killing me.

Eagerly awaiting a response,
Tom

My non branded Xperia Arc S was updated to Andoid 4.0 some three months ago in yet we are still waiting for the exact same update for Xperia S… Come on Vodafone its not that hard. The sooner you release it the better chance you have of gaining some respect as a service provider.

Hi kieran I just got a push notification saying I can update to Android 4.0, in the table it says the note will be receiving 4.0.4. Is this the update?

Guys,

HTC EVO 3D has started getting ICS now from 1 PM this afternoon, I Just cheeked manually, and the download is in process as I am writing this. Go ahead and manually check in your handset.

More info below:

http://ausdroid.net/tag/evo-3d/

Hi kieran

One of my friend has a nexus s devise brought from 3 and he is having jelly bean on it through one of the sim from overseas . He has a Vodafone sim over here as soon as he put that sim in the nexus s few days back he was ready to download the update . Is it possible and if it it then does that update is valid in Australia?

He recons it was Vodafone who pushed that update.

Thanks
Ashish