Vodafone plans for the iPhone 5

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Posted by Andrew Tran on Friday, September 14, 2012

Social Media, Vodafone Australia

Coming Soon

Vodafone plans for the iPhone 5

Comments

297

We’re really excited to announce our 24 month plans for the iPhone 5

Monthly Handset Instalments	$30 Plan	$40 Plan	$50 Plan	$60 Plan	$80 Infinite	$100 Infinite
iPhone 5 16GB	$18.00	$14.00	$10.00	$6.00	$0.00	$0.00
iPhone 5 32GB	$22.50	$18.50	$14.50	$10.50	$2.50	$0.00
iPhone 5 64GB	$27.00	$23.00	$19.00	$15.00	$7.00	$0.00
Total Min Cost
iPhone 5 16GB	$1,152	$1,296	$1,440	$1,584	$1,920	$2,400
iPhone 5 32GB	$1,260	$1,404	$1,548	$1,692	$1,980	$2,400
iPhone 5 64GB	$1,368	$1,512	$1,656	$1,800	$2,088	$2,400

Vodafone and 3 customers can pre-order to get priority delivery on the iPhone 5 when it launches on September 21. To pre-order visit www.vodafone.com.au/iphone5

> For information on the plan inclusions, please visit pricing page

> For questions regarding the iPhone 5 including Nano SIM, 3 customers, order tracking and more, please visit our support article

> To join the conversation around the iPhone 5, please visit our Vodafone Community

COMPETITION: Hangout with Guy Kawasaki (NOW CLOSED)

We ran a quick competition to Hangout with Guy Kawasaki on our Google+ Hangout session this Sunday 23rd of September, 2012.

Check out our winner and how to view our live session by visiting our Hangout with Guy Kawasaki on Sunday, 23rd of September blog post

Recent Comments

297 Responses to “ Vodafone plans for the iPhone 5 ”

Morgan Noble says:

Am i able to upgrade my current plan and phone to the $80 a month plan witht he iphone 5???
Reply
Friday, September 14, 2012 at 5:35 pm
Adam says:

Where are the 12 month plans?
Reply
Friday, September 14, 2012 at 5:35 pm
- Andrew Tran says:
  
  Hi Adam,
  
  Thanks for the comment, 12 months plans will be available, to find out more, please visit our one of our Vodafone stores or please call our customer care (1555) team for the latest pricing on 12 months.
  
  Cheers
  
  AT
  Reply
  Friday, September 14, 2012 at 6:10 pm
  - Adam says:
    
    Thankyou!!!! Now I am defiently going with voda. THESE GOD DAM WAIT TIMES!
    Reply
    Friday, September 14, 2012 at 6:22 pm
- NRG says:
  
  http://www.vodafone.com.au/personal/plans/pricingplans
  Reply
  Saturday, September 15, 2012 at 5:25 pm
Peter says:

The data allowances are pretty average… considering when 4G kicks in I’ll have a measly 1GB to play with on a $60 plan.
Reply
Friday, September 14, 2012 at 5:37 pm
Andree Papenell says:

This comment has been removed by a moderator for not following Vodafone’s Social Media User Terms. Please feel free to read over these guidelines and re-submit your comment with them in mind.
Reply
Friday, September 14, 2012 at 5:37 pm
Grace r says:

Hello, i am nearly out of my current iPhone plan. am i eligible for an upgrade to the iPhone 5?
Reply
Friday, September 14, 2012 at 5:38 pm
Idrees says:

is there going to be any 12 months plan?
Reply
Friday, September 14, 2012 at 5:38 pm
- Andrew Tran says:
  
  Hi Idrees,
  
  Thanks for the comment, 12 months plans will be available, to find out more, please visit our one of our Vodafone stores or please call our customer care (1555) team for the latest pricing on 12 months.
  
  Cheers
  
  AT
  Reply
  Friday, September 14, 2012 at 6:10 pm
- NRG says:
  
  Same comment made above.
  Reply
  Saturday, September 15, 2012 at 5:00 pm
- NRG says:
  
  See –> http://www.vodafone.com.au/personal/plans/pricingplans
  Reply
  Saturday, September 15, 2012 at 5:27 pm
Matt says:

These look the same as the 4S plans on 24 month contract. Can we assume the 4S 12 month plans will apply to the iPhone 5?
Reply
Friday, September 14, 2012 at 5:42 pm
- VICTORIA JUSTICE says:
  
  there was no $30 4S plan, only $29 with 500MB instead of 200MB.
  Reply
  Saturday, September 15, 2012 at 2:51 pm
- NRG says:
  
  As AT outlined, “12 months plans will be available, to find out more, please visit our one of our Vodafone stores or please call our customer care (1555) team for the latest pricing on 12 months”.
  Reply
  Saturday, September 15, 2012 at 5:23 pm
Nhox Dang says:

Will I be able to get an iPhone 5 with my existing contract under 2years??
Reply
Friday, September 14, 2012 at 5:53 pm
- Sam says:
  
  Perhaps NO! i have the same problem LOL
  Reply
  Friday, September 14, 2012 at 6:08 pm
- Jeru says:
  
  i don’t think you can, cuz i can’t =_=+
  Reply
  Saturday, September 15, 2012 at 1:12 am
Zach Tregenza says:

Crazy excited
Reply
Friday, September 14, 2012 at 5:54 pm
Captian Crunch says:

How much to add to an already existing contract? Thanks bro’s
Reply
Friday, September 14, 2012 at 6:04 pm
- Wehatetelstra says:
  
  Vodafone does give a 10% discount to for additional services
  http://www.vodafone.com.au/aboutvodafone/howtomove/vodafone/plans/additional-services
  Reply
  Friday, September 14, 2012 at 6:38 pm
- NRG says:
  
  This will depend on how long you have left on your current contract. Ring 1555 for more info or visit your closest Vodafone store.
  Reply
  Saturday, September 15, 2012 at 5:02 pm
Cee says:

Might be a dumb question but under the $30 plan, what is the $18 for?
Reply
Friday, September 14, 2012 at 6:12 pm
- Andrew Tran says:
  
  Hi Cee,
  
  The $18 is the device repayments per month.
  
  Cheers
  
  AT
  Reply
  Friday, September 14, 2012 at 6:18 pm
  - Cee says:
    
    Ah okay. So how much do I have to pay altogether per month for the $30 plan?
    Reply
    Friday, September 14, 2012 at 9:30 pm
    - Zack says:
      
      seriously? 30 + 18 = ?
      Reply
      Saturday, September 15, 2012 at 12:05 am
    - Anthonaut says:
      
      If you choose the iPhone 5 16GB on the $30 plan, you will pay $30 + $18 = $48 per month.
      Reply
      Saturday, September 15, 2012 at 11:10 am
      - Voda says:
        
        Heeeelp!!! someone does not get it
        
        Thursday, September 20, 2012 at 2:17 pm
Robyn Wright says:

Id like to order the 64gb on the $80 infinite plan, my plan finishes in May/June but now I’ve seen it I want it now lol! Unlike others that I know that have left Vodafone because of service I’ve always stayed a loyal customer for alost 4 years now. I’ve got a pocket wifi, iPhone 4 and an iPad through you guys and I love them all. If I’ve ever had a problem you’re always more than willing to help out… Thanks Vodafone you rock!
Reply
Friday, September 14, 2012 at 6:12 pm
- Andrew Tran says:
  
  Hi Robyn,
  
  Thanks for your support.
  
  Cheers
  
  AT
  Reply
  Friday, September 14, 2012 at 6:17 pm
Fi says:

Will they be available on infinite plans?
Reply
Friday, September 14, 2012 at 6:20 pm
- NRG says:
  
  Yes, see the plan at the top of this page. There is an $80 & a $100 infinite plan.
  Reply
  Saturday, September 15, 2012 at 5:04 pm
Sonal says:

Why there is no 12 months plan available ? I am very sad now …
Reply
Friday, September 14, 2012 at 6:22 pm
- Sonal says:
  
  If there is any I will defo switch my phone from Optus to Voda … YaY !!!!
  Reply
  Friday, September 14, 2012 at 6:32 pm
  - NRG says:
    
    There is, see other comments above,that were made about the 12mth plans.
    Reply
    Saturday, September 15, 2012 at 5:05 pm
YG says:

Does Vodafone support LTE?
Reply
Friday, September 14, 2012 at 6:24 pm
- Andrew Tran says:
  
  Hi YG,
  
  Thanks for the comment. Please read our network page to find the latest information regarding our 4G rollout
  
  http://www.vodafone.com.au/aboutvodafone/network
  
  Cheers
  
  AT
  Reply
  Friday, September 14, 2012 at 6:32 pm
  - YG says:
    
    i’ll take that as a no
    Reply
    Friday, September 14, 2012 at 9:19 pm
    - VICTORIA JUSTICE says:
      
      ACTUALLY, Vodafone does support LTE, but only from early 2013;
      Reply
      Saturday, September 15, 2012 at 2:54 pm
  - tony says:
    
    it mean you not support LTE, you answer directly : “my Vodafone not support LTE”
    Reply
    Monday, September 17, 2012 at 9:51 am
Iman says:

Is it offered on 12 months plan?? In case by end of next year iPhone 6 will be released lol
Reply
Friday, September 14, 2012 at 6:25 pm
- NRG says:
  
  There is a 12mth plan, comments were made about this a few comments up, check it out.
  Reply
  Saturday, September 15, 2012 at 5:16 pm
War Princess says:

Does it come in 4g?
Reply
Friday, September 14, 2012 at 6:26 pm
- Andrew Tran says:
  
  Hi War,
  
  This was answered on this thread – http://blog.vodafone.com.au/blog/apple-iphone-announcement/
  
  cheers
  
  AT
  Reply
  Friday, September 14, 2012 at 6:31 pm
ARUN says:

awesome cheaper than every 1 else !! im gonna take 12months plan Vodafone…vodafone !!ROCKS !!
Reply
Friday, September 14, 2012 at 6:31 pm
- Andrew Tran says:
  
  Thanks Arun.
  
  Cheers
  
  AT
  Reply
  Friday, September 14, 2012 at 6:39 pm
  - John says:
    
    I have been with Vodafone now for 10 years. Both my wife and I would like to upgrade our hand set to the Iphone 5, however how can we override what’s remaining on our term, I have 16 months and my wife has 12 months, we are happy to start another 24 months and have the IPhone 5, any suggestions how we can accomplish this.
    Reply
    Tuesday, September 18, 2012 at 10:39 pm
Nicole says:

Hi
Do you offer the mobile payment plans just to get the handset on its own? Ive only recently resigned a contract however want to upgrade my iPhone
Thanks
Reply
Friday, September 14, 2012 at 6:35 pm
sohel says:

NO NFC, NO inductive wireless charging, NO OIS for the camera, NO Super-sensitive touch screen, NO Gorilla Glass 2, NO exciting colors, NO HAAC rich recording……BUT
LOWER pixels-per-inch (PPI) on the display, SMALLER display, WORSE battery life, mediocre camera specs, SLOWER display refresh-rate. And you CANT wear gloves while using it……………..#EPIC FAIL of 2012….better bring NOKIA LUMIA 920
Reply
Friday, September 14, 2012 at 6:37 pm
- amanda says:
  
  but you were interested in it or you wouldnt have posted. Why do you want to use your phone with gloves on ? Screen is wide enough you can txt and email with one hand, anything bigger is just phone to break easily.
  Voda has decently priced plans, however the decreeased data from the 2 year old plans is a joke and im still not convinced about the network, as a 3 customer since ive been forced onto Voda last month, the internet is just rubbish, I can have 5 bars and streaming (you tube) stops constantly
  Reply
  Friday, September 14, 2012 at 9:10 pm
  - Andrew Tran says:
    
    Hi Amanda,
    
    Thanks for your comment. If you have a specific questions regarding your service, please start a conversation on our Vodafone Community and our social representatives can try to assist you.
    
    Cheers
    
    AT
    Reply
    Saturday, September 15, 2012 at 5:37 pm
- Kye says:
  
  Is something wrong with you? Like, in all seriousness, you might wanna get yourself checked out.
  Reply
  Saturday, September 15, 2012 at 10:45 am
- NRG says:
  
  This was an exact same comment made to a comment I made on v’fone’s FB page. It’s clear you don’t like the iPhone 5 & that’s ok, all entitled to our own comments but seriously there are a lot of good changes made regarding the iPhone 5. The iphone 5 does not have a s,aller display. It does have a better battery life, i think you may have been given the wrong info. I hope you find happiness Sohel, many people will here once they get the new iPhone 5! I sure will be stocked to get mine! The wait has been worth it! AND…ive already got a case for it! Just released, $25 from the markets! Bargain! Cannot wait!
  Reply
  Saturday, September 15, 2012 at 5:09 pm
- NRG says:
  
  This was an exact same comment made to a comment I made on v’fone’s FB page. It’s pretty clear you don’t like the iPhone 5 & that’s ok, all entitled to our own comments but seriously there are a lot of good changes made regarding the iPhone 5. The iphone 5 does not have a smaller display & it does have a better battery life, re-read the specs dude. I think you may have been given the wrong info to make your comments.
  
  I hope you find happiness Sohel, many people here will, once they get the new iPhone 5! I sure as heck will be stocked to get mine! The wait has been worth it! AND…ive already got a case for it! Just released, $25 from the markets! Bargain! Cannot wait!
  Reply
  Saturday, September 15, 2012 at 5:15 pm
- Rach says:
  
  Sohel, I think your info is a bit wrong. Here’s the specs/write up about the iPhone 5 in case you missed it. https://shop.vodafone.com.au/mobile-specs/upgrade-iphone-5-64gb-black
  
  Why would you need to wear gloves with an iPhone when it’s clearly a “touch” screen? I wear gloves too but I still take them off & it doesn’t worry me the slightest in doing so. Maybe the big chunky buttons on a mobile would suit you better for this reason. Just saying.
  Reply
  Saturday, September 15, 2012 at 7:28 pm
- George says:
  
  Pixels per inch are the same 326 ppi do your research
  
  Display is larger
  
  How do you know if the battery life is worse?? are you the first person in Australia to own one??? lol
  
  Why on earth would you want to wear gloves whilst using it ?? that would mean once you place it in your pocket my leg would start pressing all sorts of buttons …………
  Reply
  Monday, September 17, 2012 at 12:14 pm
Damien says:

NOT HAPPY!!! Finally got thru and now ive been transferd and left on hold for nearly an hour!!!
Reply
Friday, September 14, 2012 at 6:38 pm
- Andrew Tran says:
  
  Hi Damien,
  
  Apologies for the delay, hopefully not too long.
  
  Cheers
  
  AT
  Reply
  Friday, September 14, 2012 at 6:42 pm
Craig Gauci says:

Hi I am a
Three customer are three renewing contracts
Or all new contracts will be with Vodafone

Craig
Reply
Friday, September 14, 2012 at 6:40 pm
- Andrew Tran says:
  
  Hi Craig,
  
  You’ll need to migrate over to Vodafone. Please call 133320
  
  Cheers
  
  AT
  Reply
  Friday, September 14, 2012 at 6:41 pm
Felicia says:

When upgrade to iphone 5, will vodafone issue a new sim card with the same number for existing plan? Any charge for that?
Reply
Friday, September 14, 2012 at 6:41 pm
- NRG says:
  
  iPhone 5 will come with a nano sim.
  Reply
  Saturday, September 15, 2012 at 5:17 pm
leeroy says:

phone line crashed halfway through ordering. so is it ordered or do i try calling again? on hold
Reply
Friday, September 14, 2012 at 6:44 pm
- Andrew Tran says:
  
  Hi Leeroy,
  
  Apologies for that, our call center received heaps of calls during that time, however the online pre-order page is up so if you’re still experiencing issues pre-ordering, please head over to our online store.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:02 pm
Pedro Magno says:

can we upgrade our iphone 4s to iphone 5? thank you very much.
Reply
Friday, September 14, 2012 at 6:44 pm
- Andrew Tran says:
  
  Hi Pedro,
  
  It depends on where you are at regarding your current contract.
  
  Head over to our online store to pre-order your iPhone 5
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:04 pm
Ricardo says:

Hi,

I am Vodafone customer on $49 plan. How do I do to keep the same plan + device instalments?
Reply
Friday, September 14, 2012 at 6:44 pm
- Andrew Tran says:
  
  Hi Ricardo,
  
  Thanks for the comment, you can find information regarding this here
  
  http://support.vodafone.com.au/articles/FAQ/When-is-Vodafone-launching-the-new-iPhone
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:05 pm
Grayson says:

Hi,

I like to stay with my current prepaid option w Vodafone. How much is your outright price for Iphone 5 16GB ? (I do not like any post-paid option of yours).

Or alternatively, how much should I pay for breaking committment right away to release myself from postpaid offers. Is that $18 x 24 = $432 for 16GB ?

Thanks.
Reply
Friday, September 14, 2012 at 6:46 pm
- Andrew Tran says:
  
  Hi Grayson,
  
  Thanks for your comment. If you please visit our online store and follow the instructions we can help find an answer for you.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:15 pm
Fas says:

I’ve got 13 months left on my account. But I’d like to add the iPhone 5 as well onto the account. Is that possible?
Reply
Friday, September 14, 2012 at 6:48 pm
- Andrew Tran says:
  
  Hi Fas,
  
  Thanks for your comment. Please visit our online store for more information.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:08 pm
Mark S says:

Why has the data been drastically cut with the new plans? I had a $49 cap 2 years ago and had a 1.5g and my wife signed up to a $49 cap 6 months ago and was also 1.5gig, now its 750mb, shouldn’t this be increasing not decreasing
Reply
Friday, September 14, 2012 at 6:52 pm
Patrick P says:

Hi there, till what time are stores open today?
Reply
Friday, September 14, 2012 at 6:52 pm
- Andrew Tran says:
  
  Hi Patrick,
  
  Thanks for the comment, stores operate at usual times, if you are still interested in pre-ordering your iPhone 5 please head over to our online store and follow the instructions.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:12 pm
Manli says:

Hi, I thini can do the upgrade now,but can i stay on my current plan?
Reply
Friday, September 14, 2012 at 6:55 pm
- Andrew Tran says:
  
  Hi Manil,
  
  It depends on what plan, where are you are at on your contract. Please visit our online store and follow the instructions for more information.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:13 pm
susy says:

Im still on a current plan with my Iphone 4 which expires sometime next year. Would i be able to upgrade to the Iphone 5 without my other contract expired?
Reply
Friday, September 14, 2012 at 6:56 pm
- Andrew Tran says:
  
  Hi Susy,
  
  Thanks for your comment, unfortunately I wouldn’t be able to provide you with a solid answer on this as our upgrades team will need to take a look at your account. If you could please visit our online store and follow the instructions and for more information.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:14 pm
Kevin lynch says:

What are the thoughts of current plan holders to up grade, just a wishful thought I suppose
Reply
Friday, September 14, 2012 at 7:01 pm
Ivy says:

Hi there, am I able to get a nano sim with my current number? Im using the $35 prepaid plan. Thanks.
Reply
Friday, September 14, 2012 at 7:05 pm
- Andrew Tran says:
  
  Hi Ivy,
  
  Thanks for your comment, we have a support article that can help with that
  
  http://support.vodafone.com.au/articles/FAQ/When-is-Vodafone-launching-the-new-iPhone
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:17 pm
spark says:

where are the plan inclusions?.
Reply
Friday, September 14, 2012 at 7:07 pm
- spark says:
  
  i got it
  Reply
  Friday, September 14, 2012 at 7:11 pm
- Andrew Tran says:
  
  Hi Spark,
  
  I’ve updated the post to link the plan inclusions.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:17 pm
Janine says:

Hi I rang 1555 to pre order and the lady turned me away saying not doing it over the phone till the 21st ! She gave me the website which brought me here and put me on hold to speak to someone else I’ve now been on hold 1hr 24 mins, just wanna know if it’s true and have to wait for the Internet pre sale, thanks
Reply
Friday, September 14, 2012 at 7:11 pm
- Andrew Tran says:
  
  Hi Janine,
  
  Thanks for the comment, and apologies for the long wait. If there’s any new developments, we’ll update this post.
  
  Do you have the link to our online pre-order page? If not, please visit our online store.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:19 pm
Shradhey says:

Hi Andrew,

It seems that the only comments which are answered here are the ones which are posted just before you come online.

Could you please clarify or provide a link for 12 months plan as well.

As a Vodafone customer I would like to register my dissatisfaction on the meagre data being given with these plans which we can see so far. Please have at least 1GB for plans over $50. I know we are putting up with 3G and 3G+ whereas other mobile operators are offering lightening fast 4G. So Vodafone should be considerate and offer us value for money in terms of Data packages and lower handset repayments.

At this stage I will wait and watch for Optus and Virgin to release their plans and see if they meet the Vodafone plans.

Cheers
Reply
Friday, September 14, 2012 at 7:12 pm
- Andrew Tran says:
  
  Hi Sharadhey,
  
  Thanks for the comment. Apologies for the delay.
  
  We do have 12 month plans available to view on our online store.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:21 pm
LisA says:

I want to know about the 12 month plans so I followed your advice and called 1555. i’ve been on hold for 45 minutes. Since so many people want to know about it, WHY DON’T YOU JUST TELL US ON THE INTERNET. We have better things to do you know, like go to optus, virgin, or telstra.
Reply
Friday, September 14, 2012 at 7:13 pm
- Andrew Tran says:
  
  Hi Lisa,
  
  Thanks for the comment. We do our best to provide you and everyone with as much information as we can get our hands on. Apologies if this was not up to your expectation.
  
  If you head to our online store you can view options on 12 month plans.
  
  cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:23 pm
Brenton says:

Hi just a few questions

Can I get the $80 infinite plan for a higher gigabit than 16?

Will its have 4G LTE? If not how long until its up?

I think I still have 5 weeks on my contract but been a loyal customer for 5 years is there a way to upgrade still?
Reply
Friday, September 14, 2012 at 7:19 pm
Brenton says:

Also say I went for the $50 plan what does it include? I’m currently with 3
Reply
Friday, September 14, 2012 at 7:21 pm
- Andrew Tran says:
  
  Hi Brenton,
  
  if you head to our support page, you’ll find information for 3 customers
  
  http://support.vodafone.com.au/articles/FAQ/When-is-Vodafone-launching-the-new-iPhone
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:24 pm
Tony says:

Two years ago I signed a $65 unlimited plan for the iPhone 4. Can I get the iPhone 5 on my existing plan? And if so, will I have to pay extra for the phone or will it be the same as it was two years ago?
Reply
Friday, September 14, 2012 at 7:23 pm
John says:

My current 24 month plan is to finish in a couple of months.
I am going to move to an iphone, but I have been really disappointed in the internet and phone service that I get in metro Melbourne, and it will take some convincing for me to remain with Vodafone.
Reply
Friday, September 14, 2012 at 7:23 pm
- Andrew Tran says:
  
  Hi John,
  
  Thanks for comment, if you have a specific question regarding your service, please visit our Vodafone Community and our social media representatives can try to assist you further.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:25 pm
Adam1 says:

So what is the overallbest plan to go on considering
– Iphone 5 Gb sizes
– Overall 24month cost
Reply
Friday, September 14, 2012 at 7:24 pm
stel says:

do 24 month deals of iphone 5 are same as iphone 4s? just checking cause i might just wait for iphone 5 if its same
Reply
Friday, September 14, 2012 at 7:52 pm
- Andrew Tran says:
  
  Hi Stel,
  
  Thanks for the comment. For more information, visit our online store.
  
  cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:28 pm
Nicole says:

Where are you guys reading the data limit? I can’t find it?
Reply
Friday, September 14, 2012 at 8:03 pm
- Andrew Tran says:
  
  Hi Nicole,
  
  I just updated the page, so you can find it here – on our online store
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:30 pm
Nathan says:

is anyone going to answer my call? I’ve been on hold for 1 hour 16 minutes and 18 seconds….
Reply
Friday, September 14, 2012 at 8:03 pm
- Andrew Tran says:
  
  Hi Nathan,
  
  Thanks for the comment. Our call center staff are racing through to answer everyone’s call.
  
  If you want to pre-order you can also do it via our online store.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:31 pm
Mel says:

are you able to tell us whats included in the plan so i can make a choice on which on i want? or do we have to wait till the 21st? and if we pre order do we choose our plan now or when avail? ta
Reply
Friday, September 14, 2012 at 8:03 pm
Nick says:

hi i got an iphone 4s with you guys, am i able to upgrade to the iphone 5? if so how much extra would it be? (i have the $67 a month infinite plan)
Reply
Friday, September 14, 2012 at 8:14 pm
- Andrew Tran says:
  
  Hi Nick,
  
  Thanks for the comment, please visit our online store for more information.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:31 pm
Mark says:

So Andrew, can you explain to me (like I’m a child) why somone who goes on the $30 plan pays $432 for the iPhone whereas someone who’s on the $50 pays $240 for the exact same phone? Thanks in advance.
Reply
Friday, September 14, 2012 at 8:23 pm
- trickydicky says:
  
  Presumably the handset cost is partly recovered in the Plan cost. The additional handset cost therefore reflects the extra cost of an iPhone compared to other brands. The reason for different handset costs between Plans reflects the different level of handset cost recovery levels – more of the hanset cost is embedded in the higher Plans than the lower. If you deduct the retail cost of the handset ($799, $899, $999, as per Apple website) you can see the cost of the service component is about equal for each iPhone model on any given Plan. Although not quite equal… Assuming Vodafone get the iPhones from Apple at wholesale, say 70% of retail, then it looks like they are making lower margin on entry level 16GB and higher on 64GB
  Reply
  Saturday, September 15, 2012 at 9:00 am
- Kye says:
  
  You are paying more per month, and therefor Vodafone is willing ti subsidise the cost of the phone/monthly repayments.
  Reply
  Saturday, September 15, 2012 at 10:46 am
Polyrythym says:

I’m on a sim only plan and the online site won’t allow me to pre-order. Oh well. Looks like you lost a 24 month contract customer!

Happily got a white one direct from Apple delivering next Friday.
Reply
Friday, September 14, 2012 at 8:24 pm
- Vodafone Australia says:
  
  Hey Polyrythym,
  
  We are not currently selling the iPhone 5 outright, it would only be availble to pre-order on a contracted plan. SIM only plans are month to month. I apologise for any inconvenience. Glad to hear you were able to purchase one directly from Apple. In future if you need any help and support in regards to our website, please contact us on our Community here.
  
  Cheers,
  Madeleine
  Reply
  Wednesday, September 19, 2012 at 9:26 am
Daz says:

Hi Andrew, i was wondering if you’re currently experiencing technical difficulties with the online upgrade process at the moment? Im on the online secure order form and it doesnt seem to let me enter anything in the fields for name/address etc and when i go to submit it go to a page ‘oops we can’t find the page you’re looking for’
Reply
Friday, September 14, 2012 at 8:28 pm
- Andrew Tran says:
  
  Hi Daz,
  
  Apologies for the delay, how is it going so far, have you been able to process your order?
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:33 pm
Nicole says:

it doesn’t say what the plan include.
Reply
Friday, September 14, 2012 at 8:29 pm
nick pattrick says:

This comment has been removed by a moderator for not following Vodafone’s Social Media User Terms. Please feel free to read over these guidelines and re-submit your comment with them in mind.
Reply
Friday, September 14, 2012 at 8:31 pm
Kelly says:

Hi – I’m an existing vodafone customer trying to do an online upgrade but it keeps diverting to the three upgrade register…?
Reply
Friday, September 14, 2012 at 8:45 pm
- NRG says:
  
  Ring 1555 or go into a V’fone store.
  Reply
  Saturday, September 15, 2012 at 5:19 pm
Amit says:

Hi Andrew ,

I’m existing customer my iPhone 4 plan finished last month . Can I upgrade under same plan . I am paying 69$ 5$ handset charge . I would like to get 64 gb iPhone 5 . Many thanks in advance .
Reply
Friday, September 14, 2012 at 8:45 pm
- Andrew Tran says:
  
  Hi Amit,
  
  Thanks for the comment, if you could visit our online pre-order page you should be able to find the information you are looking for.
  
  cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:35 pm
Tom says:

Why no unlimited facebook, ebay etc on the new plans? Optus has this on all their iphone plane.
Reply
Friday, September 14, 2012 at 8:48 pm
- Vodafone Australia says:
  
  Hey Tom,
  
  Our plans have undergone some changes this year. If social networking is something that you use regularly we have a great range of Mobile Internet packs starting from $5 that contain this feature. These can be viewed here.
  
  Cheers,
  Madeleine
  Reply
  Wednesday, September 19, 2012 at 9:22 am
Jess says:

Will they be network locked? Will they be free to unlock through vodafone website, like previous models?
Reply
Friday, September 14, 2012 at 8:51 pm
- NRG says:
  
  It’ll be like any other Vodafone mobile. So you’ll find it’ll be locked to Vodafone. To get it unlocked will cost extra & it’ll also void your warranty with Vodafone. I’d get it unlocked after contract expires if you’re looking at doing it. Only saying this from past experience.
  Reply
  Saturday, September 15, 2012 at 10:34 pm
Geoff says:

Wow Three Hours on the phone, got through and asked how they could help. Even though I had pressed all the buttons to get to the upgrade section, I was told that he could help me with my enquiry. He certainly did…..transferred me to somewhere else. Wait time……….2 hours 50 minutes, sign up time…….10 minutes, the look on my wifes face when I told her the phone was bigger…..priceless. Better be worth it
Reply
Friday, September 14, 2012 at 9:14 pm
- Andrew Tran says:
  
  Hi Geoff,
  
  Apologies for the long delay, if you are still experiencing issues trying to pre-order your iPhone 5, please visit our online pre-order page.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:38 pm
Siv Mag says:

Hi,

Possibly dumb question but where can I find the details of the $30, $40, $50 etc plans? (ie included calls/data) I tried looking under the SIM only plans but they don’t appear to correspond…

Thanks
Reply
Friday, September 14, 2012 at 9:15 pm
- Andrew Tran says:
  
  Hi Siv,
  
  Thanks for the comment, i’ve since updated the post to have a link to our plans page.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:39 pm
V says:

Slowest upgrade ever!!!! Are your servers down?!
Reply
Friday, September 14, 2012 at 9:19 pm
- Andrew Tran says:
  
  Hi V,
  
  Apologies for the delay. It’s a very popular phone at the moment.
  
  Thanks for your patience.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:40 pm
Melinda says:

Hi how much is the iPhone 5 on prepaid, on per order and when available
Reply
Friday, September 14, 2012 at 9:22 pm
- Andrew Tran says:
  
  Hi Melinda,
  
  Thanks for your comment, no pre-paid offers have been released at the moment. However if we do, we’ll update this post.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:41 pm
Deejay says:

i cant afford the iphone 5 -__-
Reply
Friday, September 14, 2012 at 9:54 pm
- sexy mwah says:
  
  hahahahahahahahahaahhahahahahahahahahaaha im getting an ipone 5 when its in the shops and i have a iphone 4s and i have a ipod touch and i have a ipad 4 ahahahahahahahaaha sucked in loser
  Reply
  Monday, September 17, 2012 at 3:47 pm
Jom says:

hi Andrew,

I am existing 3 customer. My visa end by june 2014 can i still join in 24 month contract ?
Reply
Friday, September 14, 2012 at 9:57 pm
- Andrew Tran says:
  
  Hi John,
  
  Thanks for the comment, our upgrades team are the best people to tell you that.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:42 pm
Roger says:

need info regarding upgrade to iphone 5. i have to give back my 4S?
plz details.
Reply
Friday, September 14, 2012 at 11:19 pm
- Andrew Tran says:
  
  Hi Rogar,
  
  Thanks for the comment, details can be found on our online pre-order page.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:43 pm
Janariel says:

I am currently on the iPhone 4s 24 month plan (on my 7th month) and I was wondering how much it would cost for me to upgrade to the iPhone 5? Thanks for the wonderful service Voda! Been a loyal customer since 2006! (:
Reply
Friday, September 14, 2012 at 11:33 pm
- Andrew Tran says:
  
  Hi Janariel,
  
  Thanks for the comment, if you put your details down on our online pre-order page we can try and assist you further.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:44 pm
Daniel says:

I am currently a 3 customer on a SIM-Only plan and love the 3 plan that I’m on. I’ve been given an iPhone 5 for my birthday purchased outright and was wondering will I be able to get a 3 Nano-Sim?
Reply
Friday, September 14, 2012 at 11:43 pm
- NRG says:
  
  Ring 3 or go to a 3 store for the nano sim.
  Reply
  Saturday, September 15, 2012 at 10:48 pm
rita says:

My plan will finish at nov, so … can i upgrade or have a new plan now for the iphone5
Reply
Saturday, September 15, 2012 at 12:06 am
- NRG says:
  
  Ring 1555 or visit a V’fone store for more info. They can help you more on that.
  Reply
  Saturday, September 15, 2012 at 10:52 pm
Darrell says:

I’m getting 3gb on a SIII @ $59.. why do you guys bother with these phones especially this one in particular.
Reply
Saturday, September 15, 2012 at 12:14 am
Imran says:

Hey, I’m on 59$ plan with Iphone 4S. In total it comes to 65 i think. If I want to get iPhone 5 how much more am I looking at. Please reply quickly to my question. I want this thing badly.
Reply
Saturday, September 15, 2012 at 1:49 am
- Andrew Tran says:
  
  Hi Imran,
  
  All of the information you need can be found on our online pre-order page.
  
  cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:45 pm
James says:

May as well wait until 2013 when you might have 4g, iPhone 5s will probably be out then. Seems your always one behind Voda.
Reply
Saturday, September 15, 2012 at 2:29 am
- Andrew Tran says:
  
  Hi James,
  
  Check out our Network page to see our progress so far.
  
  Cheers.
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:48 pm
Malik Zain Ul Abdein says:

Hi, i am currently on $59 cap with $5 for the iphone, i got my plan in January 2012, so can i upgrade to iphone 5 and return my iphone 4s???
Reply
Saturday, September 15, 2012 at 5:27 am
- Rach says:
  
  Pretty sure the iPhone 5 is only available to those who are existing but upgrading (end of contract) or for new customers. I did read that somewhere on Vodafone’s website about the iPhone 5. But if I were you, I’d call the 1555 number or visit a Vodafone store & enquire as there may be another way, like paying out your existing contract to get the iPhone 5, which in most cases people can’t afford (given that they’ve upgraded early this yr/into the first few mths of their contract). Can’t see any other way around it really.
  Reply
  Saturday, September 15, 2012 at 7:39 pm
Louise says:

My current contract ends in June 2013. I know I can do a free upgrade in March but will Vodafone be offering free early upgrades to people wanting an iPhone 5? If not I’ll be waiting until March.
Reply
Saturday, September 15, 2012 at 7:11 am
- Andrew Tran says:
  
  Hi Louise,
  
  If you visit our online pre-order page. for more information.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:51 pm
Cassandra says:

How can I upgrade to the iPhone 5 early I’v had major trouble with your network but stuck it out as I had faith still waiting too
How can I upgrade at min cost?
Reply
Saturday, September 15, 2012 at 7:28 am
- Andrew Tran says:
  
  Hi Cassandra,
  
  Thanks for the comment. If you could visit our online pre-order page we can try and assist you further.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:53 pm
Regina Baluyot says:

Can I have same data allowance 1.5G with this new I phone 5 pls.?
Reply
Saturday, September 15, 2012 at 8:27 am
- Darrell says:
  
  $5 extra gets you 500mb.. $10 extra 1gb.
  Reply
  Saturday, September 15, 2012 at 11:46 am
Regina Baluyot says:

Can I have same data allowance 1.5G this I phone 5 pls.?
Reply
Saturday, September 15, 2012 at 8:30 am
Hem Sanghvi says:

Can i just get the nano sim as i have already preordered with Apple.?
Reply
Saturday, September 15, 2012 at 9:14 am
- Andrew Tran says:
  
  Hi Hem,
  
  Thanks for the comment, you can find this information on our support page
  
  http://support.vodafone.com.au/articles/FAQ/When-is-Vodafone-launching-the-new-iPhone
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:56 pm
keith says:

I get 5gb with my s3 on 59 plan but i pay extra 10 for more data and the s3 is way better then iphone 5
Reply
Saturday, September 15, 2012 at 10:32 am
- Darrell says:
  
  Agreed!…
  
  That’s the only way to go get more data, or use wifi which ever it is we seem to get the better deals with our S3′s.
  Reply
  Saturday, September 15, 2012 at 11:40 am
Jarred says:

I am on a month to month plan can i upgrade to the iphone 5 on one of these plans or do i have to start from scratch
Reply
Saturday, September 15, 2012 at 11:21 am
- Andrew Tran says:
  
  Hi Jarred,
  
  Thanks for the comment. Without looking into your details, I wouldn’t be able to provide you with an answer, if you could please visit our online pre-order page and we can try to assist you as best we can.
  
  Cheers
  AT
  Reply
  Saturday, September 15, 2012 at 5:57 pm
James says:

If i pre order the new iphone will i get it on friday? If not i work in the city and would rather go to your bourke st store in the morning and get one on friday
Reply
Saturday, September 15, 2012 at 12:07 pm
- Andrew Tran says:
  
  Hi James,
  
  Thanks for the comment. You can find that information on our support page.
  
  http://support.vodafone.com.au/articles/FAQ/When-is-Vodafone-launching-the-new-iPhone
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:58 pm
Kye Cole says:

Where does it say how much calls and data is included on each plan?
Reply
Saturday, September 15, 2012 at 3:21 pm
- NRG says:
  
  If you read the bottom of the plan available at the top of the page, there is a link that will take you to pricing … http://www.vodafone.com.au/personal/plans/pricingplans
  Reply
  Saturday, September 15, 2012 at 5:21 pm
Jad Casidy says:

Hi how do I pre order and will I be able to upgrade also will phone be usable overseas mainly Indonesia on there local sims
Reply
Saturday, September 15, 2012 at 4:32 pm
- Andrew Tran says:
  
  Hi Jad,
  
  Thanks for your comment. If you could visit our online pre-order page we’ll be happy to assist you.
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 5:59 pm
Rachael Crowther says:

Bit of a bugger, made my pre-order of the iPhone 5 in 64GB in black, & they told me it was only available in white. I did say it was a shame as i preferrd black, so if it did come in black I’d prefer that but I guess I’ll have to accept white if that is the only color it comes in. I take a wander through the website today & they have black for the 64GB. I ring 1555 just to double check the order number & see if my order can be changed to black (since the order was only made 24hrs ago) but the answer was a flat out “no, white is what we are sending you and therefore the order cannot be changed”. Such a shame tho, but I guess once a cover is put on, you won’t see the color. I just prefer black, always had black. Just a shame that this web info has come a day late. Still, won’t change me going elsewhere, happy to stay with Vodafone for another 2yrs. Come to think of it, I can’t even remember when I started up with Vodafone! Just wished I could change to the black. *heavy sighs* oh well, I’ll still be able to sleep ok, not the end of the world. :-/
Reply
Saturday, September 15, 2012 at 6:02 pm
- Vodafone Australia says:
  
  Hi Rachael,
  
  It must have been disappointing to hear that you were unable to pre-order a black iPhone5.
  
  Black is certainly available, and our help and support team will be able to look in to this and see if there are any options available for you. So they can look in to this, please post on our Vodafone Community.
  
  Thanks,
  SC
  Reply
  Monday, September 17, 2012 at 9:29 am
gagandeep says:

i have already plan with 3 can i move to vodafone
Reply
Saturday, September 15, 2012 at 6:05 pm
- Andrew Tran says:
  
  Hi Gagandeep,
  
  You can find information regarding this on our support page
  
  http://support.vodafone.com.au/articles/FAQ/When-is-Vodafone-launching-the-new-iPhone
  
  Cheers
  
  AT
  Reply
  Saturday, September 15, 2012 at 6:09 pm
jared says:

I just got my order number for my pre-order, but it in the tracking tool, it keeps saying that my number is incorrect. what do i do?
Reply
Saturday, September 15, 2012 at 6:12 pm
- Rach says:
  
  I did the same thing when i enquired about changing the colour as its now abailable in black, 24hrs after i pre-ordered. So the number you were given is only the order number for dispatch. I enquired about this as well. Once it’s been dispatched & in the hands of the courier, they then issue a tracking order of which you can then track online. From what I was told, this tracking number is either emailed or sent as a text or both if you have both enabled. Hope it helps.
  Reply
  Saturday, September 15, 2012 at 7:33 pm
  - Rach says:
    
    And adding to that, they would have it dispatched/sent out from the 21st Sept onwards, being the release date of the iPhone 5. It won’t be sent or released any earlier. iPhone 5 is also available in Vodafone stores from the 21st Sept as well. I could have gone into a store & got it then but all my upgrades have been over the phone so I don’t mind to wait. To know its coming to me is good enough! Happy V’fone customer here! Have been for ages. So a big thanks once again to V’fone! (*gives 2 big thumbs up!*)
    Reply
    Saturday, September 15, 2012 at 7:44 pm
    - Andrew Tran says:
      
      Hi Rach,
      
      Good to hear, thanks for sharing. Hope you enjoy your new iPhone 5
      
      Cheers
      
      AT
      Reply
      Saturday, September 15, 2012 at 8:01 pm
      - Rach says:
        
        Looking forward to getting it! Thanks guys, you do do an awesome job! It does not go unnoticed.
        
        Saturday, September 15, 2012 at 10:26 pm
tyo says:

Same here, it’s been 24 hrs since I pre-ordered but it still says that my order number is incorrect in the tracking page.
Reply
Saturday, September 15, 2012 at 6:48 pm
- NRG says:
  
  See the above comments.
  Reply
  Tuesday, September 18, 2012 at 12:55 am
ksabee says:

Kinda disappointed that Voda has increased all its prices
Last February with a $49 plan I got $550 and 1.5GB…..now a $50 plan gives just $500 and 750MB :S and u guys don’t even have 4G yet
Reply
Saturday, September 15, 2012 at 11:43 pm
- NRG says:
  
  Mine only went up by $1 but everything else stayed the same on my top infinite plan I normally have. Doesn’t faze me up by $1. Things usually go up anyways, food, fuel etc. They gotta have a price rise every so often as well. And 4G comes early next year so it’s not really that far away. I’m ok with it all. My reception is pretty good as it is now.
  Reply
  Sunday, September 16, 2012 at 4:18 am
Jeru says:

ummmm……. just wondering if i still have 6 months left, does that mean i cannot change/upgrade to an iPhone 5???!
Reply
Saturday, September 15, 2012 at 11:44 pm
- NRG says:
  
  Depends, they usually let me off the last 3mths prior to end of my contract but your situation is different. I’d call 1555, check out the online store or go into a V’fone store.
  Reply
  Sunday, September 16, 2012 at 4:14 am
  - Jeru says:
    
    thx, i think i’ll just jump into a store tomorrow, hope its not too late
    btw if i want to terminate my remaining contract, about how many months i’ll have to pay??!
    or i’ll just have to pay off the remaining 6 months??!
    
    i’ll jump into a store tomorrow but just wanna know beforehand, hope it wont be too late lol D:
    Reply
    Sunday, September 16, 2012 at 11:49 am
    - NRG says:
      
      Think you might have to pay off remaining time you have. Good luck with it when you head in store.
      Reply
      Sunday, September 16, 2012 at 12:16 pm
Bimal says:

Neither Vodafone support 4G network nor 3G is impressive. Vodafone, however, is pricing equal to Optus network….. And also they have reduced the credit and data that they used to offer. Though the plan fees has gone up…..internet……doesn’t work….you will be really really frustrated when u wanna access ur banking, Facebook so on…….been 12months on Vodafone……had been on Optus for 3yrs……
Reply
Sunday, September 16, 2012 at 7:27 am
- Bimal says:
  
  I’ve got iPhone 4S and new iPad on contract…….sometimes I’m unable to do my basic stuff through both devices….if I ring 1555 they will say it must be ur device issue…….if same price same credit and data why not choice reliable network which is OPTUS, same plan and credit too……
  Reply
  Sunday, September 16, 2012 at 7:49 am
- Vodafone Australia says:
  
  Hi Bimal,
  
  If you’re facing network issues, our help and support team can help you on our Vodafone Community.
  
  Thanks,
  Sarah.
  Reply
  Monday, September 17, 2012 at 8:15 am
Krissy Stanley says:

Hi Voda, I have upgraded to the 5 online (can’t wait) on the $66 plan with 1 GB….if If I need more data can I go the $80 a month for 2GB? . I’m on a 24 motnh plan. Thank you Krissy.
Reply
Sunday, September 16, 2012 at 7:56 am
- Bimal says:
  
  Yes…. but u still gotta pay the handset repayment cost………..which probably is $6………
  Reply
  Sunday, September 16, 2012 at 8:11 am
- NRG says:
  
  I think you can increase the plan. Going back a few years I went up the next level, I just couldn’t go down below from what I started on. If you want to just buy more data, do 1GB it’ll be $10 per mth. Check out the pricing guide & click on “more data” it’ll show you there…http://www.vodafone.com.au/personal/plans/pricingplans
  Reply
  Sunday, September 16, 2012 at 5:31 pm
Evan says:

Does nano sim coming with the phone when it delivered?
Reply
Sunday, September 16, 2012 at 8:25 am
- Andrew Tran says:
  
  Hi Evan,
  
  It sure does.
  
  Cheers
  
  AT
  Reply
  Monday, September 17, 2012 at 9:27 am
kev says:

The new plans seem very unattractive to me compared to my current $49 cap plan from Vodafone as well
Reply
Sunday, September 16, 2012 at 11:25 am
andy says:

Hi i’m ready to upgrade my phone because its been 22months just wondering would i be able to keep the same plan n upgrade just the phone ?
and also i’m currently on the $45 infinite plan how much extra would it be ?
cheers
Reply
Sunday, September 16, 2012 at 1:03 pm
- Vodafone Australia says:
  
  Hi Andy,
  
  It’s great that you’re thinking about upgrading! Our help and support team can arrange an upgrade for you, as well as answer any questions you have. Please post in our Vodafone Community.
  
  Thanks,
  SC
  Reply
  Monday, September 17, 2012 at 8:19 am
Kelly says:

Hi
I’ve pre-ordered the new iPhone online (very excited!). Given it uses a nano sim rather then micro like my current iPhone, how does the porting across of my number work? I understand I can use iTunes to do my contacts etc but how do I keep the same number? Do I need to take it into a store once it’s delivered and get them to do it?
Cheers
Kelly
Reply
Sunday, September 16, 2012 at 2:02 pm
- NRG says:
  
  Once you receive it, you’ll need to ring V’fone to activate it. I’d then connect to iTunes to get your contacts, music etc back. Make sure you update current iPhone before you do this otherwise you’ll loose stuff. If you’re not sure, when you ring to activate it, ask V’fone about it but that’s pretty much it, in a nut shell.
  Reply
  Sunday, September 16, 2012 at 2:15 pm
  - Kelly says:
    
    Thanks NRG, very helpful!
    
    Cheers
    Kelly
    Reply
    Sunday, September 16, 2012 at 2:25 pm
    - NRG says:
      
      No probs. been there & done that with past 2 iPhones. Learnt the first time to back up. Never lost a thing since. Was easy to activate when I came across fromTelstra years ago, just ring up & activate.
      Reply
      Sunday, September 16, 2012 at 5:21 pm
      - NRG says:
        
        And once you’ve ported across, backed up your old stuff, & put that onto the iPhone 5, I’d turn it off wait a min or 2 & switch back on. It refreshes it, kinda like a kick start. But I’m pretty sure it’ll do this once you go thru the steps.
        
        Sunday, September 16, 2012 at 5:24 pm
Ben says:

Hi Andrew,

Just wondering whether the pricing for the iphone 4s will change? I would love to get one on my $29 cap but they seem quite pricey.

Thanks,

Ben
Reply
Sunday, September 16, 2012 at 2:15 pm
- NRG says:
  
  I think in due time they’ll decrease in price given that the iPhone 5 now seems to be the “in” thing atm. When that happens is anyone’s guess, but hopefully it’ll go down in price soon.
  Reply
  Sunday, September 16, 2012 at 2:18 pm
Geoff says:

Is it possible to pick up a pre ordered via phone iphone instore instead of getting it delivered?
Reply
Sunday, September 16, 2012 at 3:58 pm
- NRG says:
  
  You can only go in on the day (21st Sept) to get it on the day, like a first in first served. Don’t think there’s a system in place to order & then pick up. Too many people could just change their mind & not turn up, or just not turn up etc. Once it’s gone thru the delivery process, it can’t be changed.
  Reply
  Sunday, September 16, 2012 at 5:19 pm
  - NRG says:
    
    … unless you want to cancel the delivery, but then if that’s too late, just return to sender.
    Reply
    Sunday, September 16, 2012 at 10:57 pm
MJL says:

If you are currently on a iphone 4S contract paying a MPP plan and you want to upgrade to an iphone 5 do you pay another MPP along with the previous one or can you get a free upgrade and if so will you have to wait until your current contract is almost finished, im on a 24 month contract and im about 11 months in.
Reply
Sunday, September 16, 2012 at 4:15 pm
- Andrew Tran says:
  
  Hi MJL,
  
  Thanks for your comment. for all upgrade questions, if you pre-order through our link, we’ll try our best to help you.
  
  Cheers
  
  AT
  Reply
  Monday, September 17, 2012 at 1:49 pm
Angela Gordon says:

Hi there, I noticed someone else asked if they could keep their existing plan and upgrade to the iPhone 5. The link didn’t appear to answer that question at all. I’m at the end of a two year contract with vodafone and looking to sign up for another 2 years choosing this device as my new handset. I have called customer service to be told that I would have to pay $10/ month for the iphone5 on top of my existing plan. I’m already paying $60 and feel the extra $10 is a bit much considering I have seen my entire 2 year contract through. With vodafone’s delay on 4g I thought you would be happy to perpetuate my business. Considering also as a family we all use the same mobile provider I would be the first to leave with more to follow.
Perhaps this could be given some more consideration?
Reply
Sunday, September 16, 2012 at 5:09 pm
- Vodafone Australia says:
  
  Hi Angela,
  
  It’s great that you’re keen to get your hands on the new iPhone5.
  
  This question is best answered by our help and support team, as they will be able to discuss the upgrade with you. Please post on our Vodafone Community.
  
  Thanks,
  SC
  Reply
  Monday, September 17, 2012 at 8:22 am
Prakhar says:

You online upgrade is not working and then call center closes at 4 today… why?
will the online be fixed?
Reply
Sunday, September 16, 2012 at 7:14 pm
- Vodafone Australia says:
  
  Hi Prakhar,
  
  Our contact centre is open 24/7, however some departments do close earlier. If you were trying to contact our upgrades team, their operating hours are from 8AM to 8PM AEST.
  
  Our help and support team can help you with the upgrade, so please post on our Vodafone Community.
  
  Thanks,
  SC
  Reply
  Monday, September 17, 2012 at 8:24 am
Michael says:

Me and the wife both have the old “3″ $29 per month plan, and we are not interested in changing this current plan, My question is – will you be offering customers in the near future for example: to buy outright – a 64gb iphone 5 unlocked without having to upgrade our plan, if yes! when will this be available? And how much will it cost for both of us to buy a black 64gb iphone 5 through Voda phone? If possible, we would like to know soon, otherwise we will probably buy from Kogan who have great deals on this..
Reply
Sunday, September 16, 2012 at 11:15 pm
- Vodafone Australia says:
  
  Hi Michael,
  
  These are certainly great questions, and is something our help and support team will be able to discuss with you in our Vodafone Community.
  
  Thanks,
  SC
  Reply
  Monday, September 17, 2012 at 8:35 am
Shane Chandler says:

Hi There,

I had a call last Wednesday regarding my 3 to vodaphone conversion offer. The person i spoke to said they had no inbound number. I believe it was the Sydney Upgrade team? Can you please get him to call me as he said he would call back last week.

Email me if you need more information.

Thanks
Reply
Monday, September 17, 2012 at 1:05 pm
- Andrew Tran says:
  
  Hi Shane,
  
  Thanks for the comment. If you are interested in upgrading to the iPhone 5 and you are a 3 customer, please follow this link
  
  http://www.vodafone.com.au/iphoneon3
  
  cheers
  
  AT
  Reply
  Monday, September 17, 2012 at 1:53 pm
  - Shane Chandler says:
    
    Hi Andrew,
    
    The person told me that the deal he was offering was exclusive to his department, and it was not specifically for the iphone 5. Do you know the department I am talking about?
    
    Shane
    Reply
    Monday, September 17, 2012 at 2:40 pm
James says:

currently i’m using 30$ sim only plan, if i wish to terminate it and sign a new iphone 5 black 32GB. Can i ? Is that any additional charge ? Btw, can i know more about NATIONAL DATA ?
Reply
Monday, September 17, 2012 at 1:39 pm
- NRG says:
  
  This would depend I how much time you have left on your current $30 plan. I’d def talk to V’fone about that. There may be a charge for exiting early? And for national data, it’d depend on which plan you decide on. Still, I’d chat to V’fone about it.
  Reply
  Monday, September 17, 2012 at 7:48 pm
EK says:

Hi there

I just saw the expected delivery times on the page below and I just needed some clarification. Do these times apply for those who preordered last Friday or to those who are signing up for pre-orders now?

I pre-ordered last Friday with a delivery address in the Sydney CBD and was hoping to get it before I go away on holiday in early October. As I ordered the 32GB iPhone in white, I’m concerned that it’ll arrive when I’m overseas. Thanks!

Link: http://www.vodafone.com.au/tools/order-tracking
Expected delivery times
iPhone 5 Black Expected delivery
16GB 1 week
32GB 1 week
64GB 1week
iPhone 5 White Expected delivery
16GB 3 weeks
32GB 2 weeks
64GB 2weeks
Reply
Monday, September 17, 2012 at 1:49 pm
- Vodafone Australia says:
  
  Hi EK,
  
  It’s exciting that you’ve pre-ordered the iPhone 5!
  
  This is certainly a great question, and is one our help and support team can answer for you over on the Vodafone Community.
  
  Thanks,
  SC
  Reply
  Thursday, September 20, 2012 at 8:27 am
hass says:

hi i wanted to know if these plan offers are only for online or can i go to the vodafone store and it will be the same price.
Reply
Monday, September 17, 2012 at 7:26 pm
- Andrew Tran says:
  
  Hi Hass,
  
  The pre-order is available online and in selected Vodafone Stores.
  
  I would suggest for convenience to pre-order via online
  Reply
  Monday, September 17, 2012 at 8:19 pm
phill griffiths says:

ITS HAPPENED AGAIN FOLKS

WARNING …. people/friends with accounts with VODAFONE?????
DO NOT OPEN TEX MESSAGES from the number ……795445……!!! (B85263580 servicos TECNOLOGICOS tim S.L. shows on your bill.
On Our Bill… we were changed 13 times same date / same time… so we called VODAFONE… say its not there problems!!!!!! really???
As soon as you open this tex message, you will be changed 1.2e
SO CALL VODAFONE a.s.a.p AND block this number……. NOW???
Reply
Monday, September 17, 2012 at 9:55 pm
- Vodafone Australia says:
  
  Hey Phill,
  
  That doesn’t sound like much fun. I can certainly look into this fruther with you if you’d like? Can you please re-post on our Community here and we can go from there.
  
  Cheers,
  Madeleine
  Reply
  Wednesday, September 19, 2012 at 9:18 am
Navneet says:

Hi. I have pre booked my i phone yesterday and I want to change my plan from i phone 5( 16GB) to i phone 32GB. Can you please advise me how I can change it?
Thanks
Reply
Tuesday, September 18, 2012 at 1:12 pm
- Andrew Tran says:
  
  Hi Navneet,
  
  Thanks for your comment. if you could please call our Vodafone care team on 1555 and explain your change they can help you further.
  
  Cheers
  
  AT
  Reply
  Tuesday, September 18, 2012 at 2:21 pm
Ming says:

I just upgrade from three to vodafone. How can I make sure that I keep using the same number in future? Do i need to filling any form online?
Reply
Tuesday, September 18, 2012 at 2:51 pm
- Andrew Tran says:
  
  Hi Ming,
  
  if you ported your number (which i’m sure you have), then you will keep your number when you migrated from 3 to Vodafone.
  
  Cheers
  
  AT
  Reply
  Tuesday, September 18, 2012 at 2:53 pm
  - Ming says:
    
    Then how to port my number? Thank you.
    Reply
    Tuesday, September 18, 2012 at 3:04 pm
    - Andrew Tran says:
      
      Hi Ming,
      
      Here you go – http://support.vodafone.com.au/articles/FAQ/Transfer-your-existing-mobile-number-to-Vodafone
      
      Cheers
      
      AT
      Reply
      Tuesday, September 18, 2012 at 3:40 pm
shokkfx says:

oh you poor gullible fools being brainwashed into buying the iPhone 5 like it’s a new chew toy for a sheep oh wait it is. can’t wait till you get it and realise you wasted your cash on what essentially is just a sped up 4s that has no big deal about it. I can think of better things to waste money on like the woolly clothes made from the Isheep you all are.
Reply
Tuesday, September 18, 2012 at 3:29 pm
- NRG says:
  
  That’s ok to feel that way, your are entitled to your own opinion. As a long standing Vodafone customer that I am (& prob many others) I’ve never had any probs with the previous iPhones & have naturally upgraded each 2yr contract end. Vodafone have been great for me, so upgrading again for another 2 years will work out perfectly fine with me. Happy to do so without a prolem. Thanks for sharing your opinion tho shokkfx, I hope you find happiness in your future travels…
  Reply
  Thursday, September 20, 2012 at 1:10 am
Rick Anstey says:

I am waiting for a delivery of the iPhone5 like 2 million others – I have purchased the phone from Vodafone
I intended to swap SIMs when it arrives – now I realise its a new Nano SIM – will the phone come with a blank SIM which I can load by calling support – OR do I have to go to a Vodafone Store to get a blank SIM and have them transfer the number across ?
Reply
Tuesday, September 18, 2012 at 9:18 pm
- Vodafone Australia says:
  
  Hey Rick,
  
  Your new iPhone 5 should come with a blank Nano SIM as no other device that we sell currently uses this. Once you receive the phone and SIM, simply call Care on 1555 and they can organise to move your number and service accross. Make sure you back up everything from your old SIM.
  
  Cheers,
  Madeleine
  Reply
  Wednesday, September 19, 2012 at 9:15 am
- Andrew Tran says:
  
  Hi Rick,
  
  Thanks for the question, our FAQs form our support are does mention the nano sim (http://support.vodafone.com.au/articles/FAQ/When-is-Vodafone-launching-the-new-iPhone)
  
  You should receive a blank Nano-sim when you get your iPhone 5.
  
  Cheers
  
  AT
  Reply
  Wednesday, September 19, 2012 at 9:17 am
  - Rick Anstey says:
    
    thanks Andrew and Madeleine
    Reply
    Friday, September 21, 2012 at 11:36 am
John says:

I have been a loyal customer for 10 years now with Vodafone and would like Vodafone to upgrade our phones to a IPhone 5. We both have a 16 month and 12 month contract left , however we are willing to start another 24 months with the upgraded hand set please, any idea how I can go about doing this.
Reply
Tuesday, September 18, 2012 at 10:44 pm
- Vodafone Australia says:
  
  Hi John,
  
  Thanks for your loyalty over the last 10 years, we do really appreciate it. We can take a closer look at upgrade options with you either via our Community here or by calling our upgrades team for free on 1555.
  
  Look forward to hearing from you soon.
  
  Cheers,
  Madeleine
  Reply
  Wednesday, September 19, 2012 at 9:07 am
Evan says:

I had pre-ordered online last Saturday night but I still haven’t recieve the order number. I’m currently with 3 on $29 cap plan (finished 24 month contract few days ago), the only option online was to choose $30 cap with Vodafone instead. However I still want to keep the current 3 plan which has infinite 3/V to 3/V calls instead the $70 in the $30 Vodafone cap. What should I do, Should I call 3 customer service or Vodafone 1555 to discuss? is that too late? please advise, thanks
Reply
Wednesday, September 19, 2012 at 12:41 pm
- NRG says:
  
  Yes best to call. They can sort it all out.
  Reply
  Thursday, September 20, 2012 at 1:05 am
  - Evan says:
    
    So should I call 3 care or Voda 1555? Thanks
    Reply
    Thursday, September 20, 2012 at 12:25 pm
    - Evan says:
      
      Finally called 3 care, told my story then he cancelled my pre-order I made online and allow me to stay $29 cap with unlimited 3/v to 3/v (but migrate to Vodafone as 3 has no phone offer anymore).
      Thanks NRG.
      Reply
      Thursday, September 20, 2012 at 1:27 pm
Khooi says:

will vodafone retail stores have iphone 5 stocks this Friday 21st September?
from Perth WA
Reply
Wednesday, September 19, 2012 at 7:54 pm
- Vodafone Australia says:
  
  Hi Khooi,
  
  The iPhone 5 will officially launch on Friday 21st September.
  
  If you have any further questions, our help and support team will be able to answer them on our Vodafone Community.
  
  Thanks,
  SC
  Reply
  Thursday, September 20, 2012 at 8:32 am
  - Khooi says:
    
    HAVE gone to a few local stores and asked, they are sure that they will
    have no stocks coming in store tomorrow. Epic fail
    Reply
    Thursday, September 20, 2012 at 7:04 pm
Kelly says:

Hi
I have preordered the iPhone and when I check the tracking status using the order number it says it is being shipped today and delivered tomorrow? Is that right? I wasn’t expecting to get it until next week!
Reply
Thursday, September 20, 2012 at 10:23 am
- Luke says:
  
  I saw that this morning on my tracking aswell…
  Reply
  Thursday, September 20, 2012 at 4:16 pm
Chris says:

How about 3/Vodafone offer people upgrading who be with them a long time a real deal like the iphone5 64gb on any plan with no repayments ever
Reply
Thursday, September 20, 2012 at 6:43 pm
danielle griffiths says:

Can someone please call me reguarding my options
Reply
Thursday, September 20, 2012 at 6:46 pm
- Andrew Tran says:
  
  Hi Danielle,
  
  Thanks for the comment, if you want to know your upgrade options you’ll need to call us on 1555.
  
  Alternatively, you can pre-order online.
  
  Cheers
  
  AT
  Reply
  Thursday, September 20, 2012 at 8:34 pm
ping wong says:

Whats this about iphone 5 , i thought it was only availble in WA
Reply
Thursday, September 20, 2012 at 6:47 pm
- Andrew Tran says:
  
  Hi Ping,
  
  Nope, it’s also available online.
  
  cheers
  
  AT
  Reply
  Thursday, September 20, 2012 at 8:33 pm
Chris Turner says:

Is the 3gs going to be free ? Im waiting been saving my pocket money for the price to come down
Reply
Thursday, September 20, 2012 at 6:50 pm
- Andrew Tran says:
  
  Hi Chris,
  
  Thanks for the comment, i don’t even think they are around no more.
  
  Cheers
  
  AT
  Reply
  Thursday, September 20, 2012 at 8:33 pm
  - Zeus says:
    
    i don’t have an existing plan from Vodafone, will still be able to buy iPhone 5 tomorrow morning?
    Reply
    Thursday, September 20, 2012 at 10:44 pm
    - Zeus says:
      
      I really need to know, so i’ll wake from early morning !!!
      Reply
      Thursday, September 20, 2012 at 10:48 pm
    - Andrew Tran says:
      
      Hi Zeus,
      
      Thanks for the comment, given the over whelming pre-orders with our customers, I can not guarantee stock will be available in all stores.
      
      If you want, you can find out where your nearest Vodafone selected store is and try your luck over there.
      
      Apologies if this isn’t the answer you were looking for.
      
      Cheers
      
      AT
      Reply
      Friday, September 21, 2012 at 8:56 am
Sophie says:

Hi, So it says clearly “Customers who placed a pre-order prior to Monday 17th September will be the first to receive their new iPhone 5 from Vodafone, shipping from the 21st September.If you order from the 21st September, the current expected delivery timeframes are as follows:”
And I ordered on Monday 17th, My order information says that the estimated delivery is on the 11th of October?
Please explain it out to me, thanks.
Reply
Friday, September 21, 2012 at 9:34 am
- Vodafone Australia says:
  
  Hi Sophie,
  
  This is something our help and support team will be able to look in to for you, so please post on our Vodafone Community.
  
  Thanks,
  SC.
  Reply
  Monday, September 24, 2012 at 8:09 am
Brett says:

I received an SMS with my order number on 19/9 but when I enter it to track delivery it says to check my number. I’ve checked and double checked.
Reply
Friday, September 21, 2012 at 12:14 pm
Matilda says:

I am not with vodafone, but I would like to buy the iphone 5 through this carrier. I have checked many times but there is no option for me to buy it, only if i’m an exsisting vodafone/3 customer. I was keen on getting it before I got on holidays in a week but Im not sure what the quickest way would be.

-Thanks
Reply
Friday, September 21, 2012 at 4:44 pm
- Andrew Tran says:
  
  Hi Matilda,
  
  Selected stores can sell them.
  
  Cheers
  
  AT
  Reply
  Friday, September 21, 2012 at 5:50 pm
  - Bk says:
    
    Hi! Which stores sell the iphone 5 to new customers in Brisbane? I went to the store in Queen St and was told that the phones are only being sold to pre-existing customers only. I bought my ipad on a 24mth plan and its saddens me to hear that I am not customer enough to get the iphone 5.
    Reply
    Saturday, September 22, 2012 at 9:01 pm
    - Andrew Tran says:
      
      Hi BK,
      
      You can find the store list here – http://blog.vodafone.com.au/blog/iphone-5-now-available-at-selected-vodafone-stores/
      
      Cheers
      
      AT
      Reply
      Sunday, September 23, 2012 at 4:47 pm
      - Bk says:
        
        They are selling it to pre-existing contract customers ONLY.
        
        Monday, September 24, 2012 at 9:55 am
Matilda says:

Thanks! So I can’t get it online?
And what are the chances of there being some available at stores over the weekend?
Reply
Friday, September 21, 2012 at 6:56 pm
Matilda says:

And also, the free 24 month warranty – is that only available online or when I go in stores will it still apply there? Thanks!
Reply
Friday, September 21, 2012 at 7:38 pm
sophie says:

I have waited over 30 hours for the sim to be activated. Whats the point really to offer the phone yet i cant use it. my most regretful action to move to vodafone in my 30 years of life.
Reply
Tuesday, September 25, 2012 at 5:36 pm
Nasra says:

Hi,
When is the I phone 5 Coming out for new customers.

please reply,

thanks
Reply
Wednesday, September 26, 2012 at 12:27 pm
- Vodafone Australia says:
  
  Hi Nasra,
  
  You can visit to register your interest. We’ll contact you as soon as stock of the new iPhone becomes available to order.
  
  Thanks,
  Maddie
  Reply
  Thursday, September 27, 2012 at 12:10 pm
Brett says:

So here’s my issue… 21/9 iphone 5 released and I’m sent a msg to say it left the warehouse – YAY!! Delivery due 24/9. Monday comes and goes, so I track it online – its in Sydney being processed but it is overnight delivery so yeah, I can wait until Tues… Tuesday comes and goes, website says still in Sydney, hmm thats pretty average. Call up today, on hold with Star Track Express (they need to drop the “express” bit from their name thats false advertising surely) for 22mins, get told that its now “late freight” WTF!! Kinda defeats the purpose of overnight mail. Now I have an ETA of Friday 28th!

Vodafone I realise this is not your fault, but I do suggest you think again about who you use for delivery and in advertising the release of phones do not encourage people to order on-line in order to get priority as there are things that are out of your control.

No doubt Vodafone will be able to seek some recourse from the delivery contractor – as if you paid for overnight dlivery you expect some sort of guarantee. The question is as the end consumer, do I just get stuffed around, or what compensation should be expecting?
Reply
Wednesday, September 26, 2012 at 2:22 pm
Sen says:

Is the iphone5 available for upgrade in the store now?If not , when its gonna available?
Reply
Friday, September 28, 2012 at 9:39 am
JIN says:

I have no vodafone number,nut I want to buy a iphone5,so what should I do?
Reply
Monday, October 1, 2012 at 4:09 pm
- Vodafone Australia says:
  
  Hi JIN,
  
  This is a great question. Our help and support team will be able to answer this for you in our Vodafone Community.
  
  Thanks,
  SC.
  Reply
  Monday, October 1, 2012 at 5:04 pm
syed shah says:

hi there,
i am looking for a plane of i phone 5 Vodafone that provide me Skype , YouTube and Facebook free in any condition
is there any?
Reply
Thursday, October 4, 2012 at 4:10 pm
- Vodafone Australia says:
  
  Hey Syed,
  
  At this stage we do not have a plan or pack that includes infinite Skype & YouTube access.
  
  How much Skype & YouTube do you currently use? You can Click Here to check our Data Calculator and choose the best plan to shoot your needs.
  
  If you do use quite a bit of Facebook we have a great option to include Infinite Social Networking through one of our Infinite Add-On’s located Here.
  
  If you have any questions about upgrading your service please do not hesitate contacting our team on the Vodafone Community for further information.
  
  Have a lovely day
  
  JC
  Reply
  Friday, October 5, 2012 at 9:06 am
Khai Tucker says:

I like Vodafone but… I’d like to upgrade and they are like nup!! if only Vodafone was a little better
Reply
Friday, October 5, 2012 at 3:26 pm
- Vodafone Australia says:
  
  Hi Khai,
  
  Upgrading is always exciting and I can certainly take a closer look into your options, if you like? To do this I’ll need you to please post your query in The Community here:
  
  Once you’ve done this you’ll receive assistance from myself or one of my colleagues. Rest assured, should you need to discuss your account in private, we have an email address available and will issue you with a personal code to use to contact us.
  
  Thanks, MW
  Reply
  Wednesday, October 10, 2012 at 7:07 am
waqar younas says:

can i still but iPhone 5 plan for $40. i have never been with Vodafone plan and i wanna start now?
Reply
Friday, October 5, 2012 at 6:36 pm
- Vodafone Australia says:
  
  Hi waqar,
  
  The iPhone 5 has certainly been very popular and I’ll happily help you with any queries, which you may have.
  
  You can visit to register your interest and once stock becomes available to order, we’ll contact you.
  
  If you have any further questions or concerns, please post your queries in The Community here:
  
  Thanks,
  MW
  Reply
  Wednesday, October 10, 2012 at 7:14 am
sadamhussain says:

my name is sadam hussain i have 10 months left in my visa can i apply for i phone 5 and after 10 months i extend my visa for 2 year and i am studying in holmesglen institute of TAFE.thanks
Reply
Saturday, October 6, 2012 at 5:00 am
nicheru says:

When will the iphone 5 be available in new plans?
Reply
Thursday, October 11, 2012 at 1:32 pm
- Vodafone Australia says:
  
  Hi nicheru,
  
  You can find all of our available iPhone 5 plans on our website here
  
  Thanks,
  ^BK
  Reply
  Wednesday, October 17, 2012 at 7:19 am
JOY says:

12 month plans COST 16 GB?
Reply
Saturday, October 13, 2012 at 8:18 pm
- Vodafone Australia says:
  
  Hi JOY,
  
  You can take a look at all of our available iPhone 5 options on our website here
  
  Thanks,
  ^BK
  Reply
  Wednesday, October 17, 2012 at 7:46 am
John says:

Hi if i order the iphone 5, is it unlocked? If its locked, how do i unlock it? And is there any fee incur? Thanks
Reply
Wednesday, October 31, 2012 at 1:31 am
- Andrew Tran says:
  
  hi John,
  
  Thanks for your question, if you refer to our support page, you can find the answers here –
  
  Cheers
  
  AT
  Reply
  Wednesday, October 31, 2012 at 10:12 am
Ayush Rajbhandari says:

i jus bought a new plan with iphone 4s 3 months back now i feel like i want to upgrade to iphone 5 can i upgrade my plan if yes how and how much it is going to cost me to upgrade?????????????????/
Reply
Wednesday, November 7, 2012 at 9:41 pm
- Vodafone Australia says:
  
  Hi Ayush,
  
  We can generally always offer an upgrade however as your current plan and iPhone 4S are so recent it would cost considerably more than what you’re currently paying. There would be two options. The first would be to add a mobile payment plan for the iPhone 5. If you’re currently paying a handset instalment on the iPhone 4S this would need to be paid out then an iPhone 5 could be added for $32 for a 16GB, $37 for a 32GB or $42 for a 64GB per month over 24 months. The other option would be to pay out the remaining instalments of your whole plan and start from scratch with new plan and discounted handset. As you’re only 3 months into contract, I’d imagine the first option would be the most cost effective.
  
  If you’d like some further information on this feel free to call our upgrades team on 1555 or come see us on our Community. See below:
  
  http://community.vodafone.com.au/
  
  Cheers,
  Maddi B
  Reply
  Thursday, November 8, 2012 at 8:57 am
joe mama says:

This comment has been removed by a moderator for not following Vodafone’s Social Media User Terms. Please feel free to read over these guidelines and re-submit your comment with them in mind.
Reply
Sunday, December 2, 2012 at 7:50 pm
joe mama says:

This comment has been removed by a moderator for not following Vodafone’s Social Media User Terms. Please feel free to read over these guidelines and re-submit your comment with them in mind.
Reply
Sunday, December 2, 2012 at 7:51 pm
hmmmm says:

Is there still free social networking on the new plans? I never use to even use quarter of my data now not even 2 weeks in and im about to go over.
Reply
Tuesday, December 18, 2012 at 7:13 am
- Vodafone Australia says:
  
  Hi Hmmmm,
  
  The unlimited social networking isn’t a feature that is currently offered on our new plans. If you’re also using new device, this may impact the way you access data too. Is social networking your main use of the Internet on your phone? If you need a little more data to get you through the month we do offer a great range of causal and contracted Data Add Ons which you can view here: http://www.vodafone.com.au/personal/mobile-internet/on-your-phone/plans These start from as little as $5 a month.
  
  Cheers,
  Maddi B
  Reply
  Tuesday, December 18, 2012 at 8:59 am
Andrew says:

I am wondering what is the update on Vodafone 4G LTE for the iPhone 5 users?
Reply
Thursday, January 31, 2013 at 3:33 pm

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