Vodafone’s 4G tests have kicked off in Sydney

Over the past few months, our network teams have been conducting their first round of ‘calls’ (network lingo for testing data speeds and MMS services, and making sure the handover for voice calls to the nearest network is seamless) on Vodafone’s 4G network in Sydney’s Eastern suburbs.

To run these tests, we’ve powered up Vodafone’s 4G technology in Alexandria, Bronte and Randwick with 10MHz bandwidth – we’ll be operating our 4G network in Sydney on 20MHz of bandwidth when we launch.

We conducted our initial calls at our 4G base station in Alexandria and on the streets of Sydney’s Eastern suburbs using category 3 devices. The calls for voice, mms and sms went off without a hitch. For our speed tests, we used speedtest.net app, where we recorded super fast download test speeds ranging between 60Mbps to 67Mbps and upload test in the 25-30Mbps range. Don’t take our word for it – see the screenshot from one of our data speed tests below.

Test speeds vs. Actual speeds

The speeds we’ve been referring to are ‘test’ speeds, as the testing environment is unique in that we’re the only ones using the 4G network. Similar to driving a car, if you’re on a road with no traffic or speed restrictions, it’s fair to say you’d be travelling much faster. A mobile network is much the same. Once we add all the potential speed bumps outside of the testing environment, we will really be able to see the speeds that can be achieved, and this is how we calculate ‘actual’ speeds. The type of things which can affect speeds are: congestion; user numbers; local conditions; hardware; software; download source; and, general internet traffic. On Vodafone 4G, we’re expecting actual speeds between 2-40Mbps.

At launch, in 4G areas with a category 3 device (e.g. iPhone 5, Nokia Lumia 820) we are expecting typical download speeds of between 2Mbps-40Mbps.

With those speeds, you could potentially download a 10-song album of music in 10 seconds – around 10-15 times quicker than on our 3G network. Ah, the 4G possibilities!

Over the next few weeks, as we power up more 4G sites around Australia, we’ll be conducting thousands of tests just like this to ensure Vodafone’s 4G network will not just hum, it will sing.

Keep following this blog for more info from the Vodafone Network Team.

Cheers,

Allen, on behalf of Vodafone’s 4G Network Team

Bandwidth, what the fuss?!

The easiest way to explain bandwidth is to compare it to a highway. A 20MHz highway will have twice the number of lanes to carry traffic than a 10MHz highway, meaning if you’re a tablet or smartphone user, you’re likely to experience less traffic congestion on a bigger, 20MHz highway.

Vodafone is the only telco in Australia to operate 20MHz highways in all states, giving it a future-proof edge over competitors. Over the course of the year, when more “Category 4” devices become available (smartphones built especially to perform at even faster speeds on 20MHz highways), customers who have these phones in hand will really fly!

We’ve seen some download test speeds in our labs up to 150Mbps. Whoa!

Recent Comments

222 Responses to “ Vodafone’s 4G tests have kicked off in Sydney ”

Nick says:

nice work team – awesome to be part of the Project
Reply
Tuesday, February 19, 2013 at 3:31 pm
- Bill says:
  
  Nick & Team:
  Have you removed all the other speedbumps on the new 4-lane highway?
  I’m thinking about backhaul (not sure how many 60 Mbps or 150 Mbps sessions you’d be able to handle per tower); latencies (high speeds won’t work for me in Perth if you send my data across the nullarbor all the time), coverage etc…
  I can go faster on a 2 lane well built and maintained highway than I can on a 4 lane one with potholes… I hope you’ve got it right this time – we deserve it!
  Reply
  Monday, March 25, 2013 at 2:42 pm
  - Vodafone Australia says:
    
    We agree, pot holes are not fun! We’re making improvements to every aspect to make sure it’s done right.
    
    Chris
    Reply
    Wednesday, March 27, 2013 at 9:25 am
Chris Lobascher says:

GREAT NEWS!!!!

So excited to see this switched on throughout the rest of the country!!
Reply
Tuesday, February 19, 2013 at 3:32 pm
Bowlzee says:

Excellent news! I for one cannot wait for Vodafone 4G. I patiently waited out the problems with your 3G network, knowing that things will get better. Hopefully we will be rewarded by some great speeds and reliability of your new networks
Reply
Tuesday, February 19, 2013 at 3:41 pm
Nicholas says:

Cool. I should post some screenshots showing my speeds on H+. Not as exciting, to say the least.
Reply
Tuesday, February 19, 2013 at 3:59 pm
- Krunal says:
  
  But its way faster than before!!!
  Reply
  Friday, March 8, 2013 at 4:48 pm
Chris says:

Glad you provided undeniable proof of a screenshot. There’s no way that could be faked!
Reply
Tuesday, February 19, 2013 at 4:05 pm
- Bowlzee says:
  
  It’s not even a ‘screenshot’, it’s a photo of a phone. you can tell by the slightly off angle of the image. Makes it slightly harder to fake, but not impossible. Also, no way to know it’s not on the Telstra network either… But I don’t think it’s fake. Why go through the effort when they could say nothing at all!
  
  Looking forward to more news on the roll out. Thanks Vodafone for being more open.
  Reply
  Tuesday, February 19, 2013 at 4:21 pm
  - Chris says:
    
    Yeah, I’m sure it’s real, I just find it funny they say, Don’t take our word for it! Check out this image that can be easily doctored.
    Reply
    Tuesday, February 19, 2013 at 4:50 pm
Alicia Gilmore says:

Thanks for the support. We are really excited about the news and we look forward to sharing more details surrounding our progress.
Reply
Tuesday, February 19, 2013 at 4:46 pm
Pamela says:

YAY!!!
Great work guys! cant wait for Vodafone 4G
Reply
Tuesday, February 19, 2013 at 4:48 pm
Zac says:

One word.

Epic.
Reply
Tuesday, February 19, 2013 at 4:55 pm
David Hunter says:

An ETA for launch of 4G in Sydney? What category will your 4g Pocket Wifi be?
Reply
Tuesday, February 19, 2013 at 4:59 pm
- Vodafone Australia says:
  
  No exact dates just yet sorry David, keep an eye on our blog (you’re already here!) for more info about the rollout and device specific information.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 9:37 am
Bippo says:

A couple of questions:

1 – Will i be able to bring along any LTE phone from other carriers/out-right buy to use on the network? I know that this is sometime restricted.

2 – Will VF be increasing the data plans for phones capable of using the updated bandwidth, rather than requiring us to purchase extra data on top of our contract price?

3 – Any tentative roll out dates around the country?
Reply
Tuesday, February 19, 2013 at 5:03 pm
- Vodafone Australia says:
  
  Hi Bippo,
  
  It’s exciting to hear some news on our 4G network isn’t it!?
  
  You will be able to BYO phone. As long as it is compatible and not locked to another network.
  
  We don’t have any dates for the release of 4G yet, as soon as we know, you’ll know.
  
  We’re still working on our 4G plans so I have no news about what will be included. We’ve still got a lot of work and testing to do!
  
  Thanks,
  Nichole.
  Reply
  Wednesday, February 20, 2013 at 12:59 pm
  - Bippo says:
    
    Thanks for the reply Nichole.
    
    Yeah it will be great to have some faster speeds, also pretty happy to see that it is going to be 20MHz too, which i think is great.
    
    Would also be good to see cheaper and larger data plans included, due to the abilities of LTE – http://techcrunch.com/2012/05/17/report-lte-connections-to-hit-90-million-by-years-end-1-billion-by-2017
    
    If you need a tester, let me know.
    Reply
    Wednesday, February 20, 2013 at 1:08 pm
Roger says:

Keep up the good work guys. Looking forward to giving it a blast soon!
Reply
Tuesday, February 19, 2013 at 6:25 pm
Ahmato says:

Looks promising! Can’t wait!
Reply
Tuesday, February 19, 2013 at 7:14 pm
Benji says:

All states? What about Tasmania?
Reply
Tuesday, February 19, 2013 at 7:34 pm
- Vodafone Australia says:
  
  That’s right, Tasmania is included when we mentioned operating 20MHz highways.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 9:51 am
  - Jon says:
    
    So we are getting 20MHZ great, why not show that in writing or you will get us offside instantly. Its like advertising Australia without Tasmania on the map. This island could be a great digital hub if only Telcos could see that.
    
    Anyway great news. Will Launceston and Hobart be included? How about plans for rural areas?
    Reply
    Monday, April 29, 2013 at 9:14 pm
    - Vodafone Australia says:
      
      We don’t have specific locations just yet Jon. We’ll keep you updated with all the latest news on this rollout, here on the blog!
      
      Thanks,
      Meagan
      Reply
      Tuesday, April 30, 2013 at 2:09 pm
jho51e says:

Yay! Soon I can use my Note 2 on 4G!
Reply
Tuesday, February 19, 2013 at 8:04 pm
AL3X says:

SWEET
Reply
Tuesday, February 19, 2013 at 8:23 pm
Mick says:

Awesome news… Hoping Vodafone 4G will be available in time for the Galaxy S-IV so I can have both.
Reply
Tuesday, February 19, 2013 at 9:13 pm
Tony says:

Love it keep up the good work, I will be also very happy to test your network for you as I travel on a daily basis to different areas starting from Sydney to Wollongong, Picton to Moss Vale and I have notices i get great speeds in Wollongong cbd and Menangle Park

Please contact me if you think I can help…
Reply
Tuesday, February 19, 2013 at 10:06 pm
Scott says:

I note that later revisions on the HSPA+ spec have theoretical speeds twice that of LTE cat 5, do you see an upgrade path for current HSDPA services to Rev 11 HSPA+ alongside LTE (which seems like a lot of spectrum), and secondly do you expect HSPA+ to eventually meet IMT-Advanced requirements?
Reply
Tuesday, February 19, 2013 at 10:30 pm
Jeff Jonesy says:

Good News.
Let us know your project planned date for 4G network testing in Melbourne.

You mentioned “Category 4 smartphones built especially to perform at even faster speeds on 20MHz highways”.
What is a category 4 device?
Is a Samsung Galaxy Note 2 already a “category 4 device” ?

What do you mean by EVEN faster? EVEN faster than what? Ordinary 4G or just faster than 3G?
Please clarify.

Look forward to your reply.
Reply
Wednesday, February 20, 2013 at 12:59 am
- Mick says:
  
  Galaxy S-III and Note-II are LTE-Cat3 and pretty much every other LTE phone and device is Cat3.
  Cat3 is fine as they are 100Mbps.
  Cat4 devices are not out yet, they can go up to 150Mbps but require the carrier to have more spectrum (at least 20Mhz) to get decent speeds, expect Cat4 devices later this year.
  Reply
  Wednesday, February 20, 2013 at 9:54 am
Dy4me says:

Are you guys routing calls over your 4G network? VoLTE?
Reply
Wednesday, February 20, 2013 at 7:36 am
Nick says:

Great work. I am telling my wife ..
Reply
Wednesday, February 20, 2013 at 7:59 am
Sam Gill says:

3g in silverwater is still not working.

untill last sunday, coverage improvement map was showing that this is being done in 1 month. Now does not show anything to be improved in less than 4 months.

this has been going on since last 18 months when I moved with vodafone from 3. Every time they say its going to happen in next 3 months. I was glad when improvement coverage map was showing 1 month to improve, and now even that is gone.

Also i have found vodafone customer service has become arogant and unhelpfull over the last few months

Its shame and I m decided to move on if it does not improve in one week
Reply
Wednesday, February 20, 2013 at 8:14 am
- Sam says:
  
  Spoken to customer service, they extracted this information from their team leader that ” it should be fixed by May/June 2013″
  
  if 3G is still not fixed by JUNE 2013,
  when would 4 G start
  
  may be never
  Reply
  Thursday, March 7, 2013 at 10:54 am
- Vodafone Australia says:
  
  Sounds rough Sam, if you’re still having trouble head on over to our Community where we’ll help you get it sorted out.
  
  Talk soon,
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:04 am
Venkat says:

All da Best & Cheers team………Hoping to c more achievements
Reply
Wednesday, February 20, 2013 at 9:37 am
JayDee says:

A lot of questions above that needs to be answered and clarify
Reply
Wednesday, February 20, 2013 at 10:21 am
Albert says:

Please roll out the 4G NOWWWWWW!!!!
Reply
Wednesday, February 20, 2013 at 10:43 am
AT says:

This is awesome!!!
Reply
Wednesday, February 20, 2013 at 11:19 am
Sumit says:

Grt I can buy my note2 now yehooo
Reply
Wednesday, February 20, 2013 at 11:26 am
BG says:

would be nice just to have 3G in Glossodia NSW when I visit my brother…
Reply
Wednesday, February 20, 2013 at 11:31 am
- Vodafone Australia says:
  
  We agree! There’s a new site going live later this year (around August) which will cover the area, if you’d like to take a look check out our coverage checker and then click on ‘Improvement Map’.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:06 am
Daniel says:

Great to see Vodafone appropriately conduct 4G tests and switch on’s at their own pace without the pressure from their rivals, Telstra and Optus. Id gladly help Vodafone AU with testing in the Gold Coast area too! :p haha sign me up!!!
Reply
Wednesday, February 20, 2013 at 11:35 am
Daniel says:

Great to see Vodafone appropriately conduct 4G tests and switch on’s at their own pace without the pressure from their rivals, Telstra and Optus. Id gladly help Vodafone AU with testing in the Gold Coast area too! :p haha sign me up!
Reply
Wednesday, February 20, 2013 at 11:35 am
Anthony Sinclair says:

when is launch? considering the inept 3G network, i’m not holding my breath for a decent 4G one with Vodafone.
Reply
Wednesday, February 20, 2013 at 11:41 am
- Vodafone Australia says:
  
  No exact dates just yet Anthony, we’re making sure everything is in place to make this work properly.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:08 am
Chris says:

Will we need specific 4G SIM cards, or are SIM cards that are out now 4G capable?
Reply
Wednesday, February 20, 2013 at 12:10 pm
- Vodafone Australia says:
  
  Hi Chris,
  
  We’ll let you know all the information you need to connect to 4G once we’re closer to getting the network live!
  
  Thanks,
  Nichole.
  Reply
  Wednesday, February 20, 2013 at 12:42 pm
  - Albert says:
    
    Dont leave us hanging tell us more!!
    Reply
    Wednesday, February 20, 2013 at 1:33 pm
jejemon says:

what about western suburb blacktown pls
Reply
Wednesday, February 20, 2013 at 3:26 pm
- Vodafone Australia says:
  
  Hi jejemon,
  
  Were rolling out the 4G network gradually starting with selected capital city areas. We’ll continue to expand our 4G network throughout the year and into the future.
  
  Thanks,
  Nichole.
  Reply
  Thursday, February 21, 2013 at 10:49 am
BeeJay says:

Great Work Team Voda. Cant wait for NEW FAST 4G. here is a silly question for you. on my iPhone 5, will the icon say LTE or 4G? me thing 4G better. LTE looks odd.
Reply
Wednesday, February 20, 2013 at 7:44 pm
- Mick says:
  
  What I think looks odd is how on the iPhone it says “voda AU” as the carrier…
  
  Wish Vodafone would release a carrier update to change it to say “Vodafone AU” – It looks much much better and same as it says in the UK with the whole word Vodafone.
  Reply
  Wednesday, February 20, 2013 at 9:21 pm
- Vodafone Australia says:
  
  The iPhone does display ‘LTE’ when connected to an LTE network, you can check out Apples page for more info. I’m sure you’ll get used to it, it’s a good thing.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:12 am
Bob Kimber says:

Great to see the tests are going well. Also I appreciate your explanations regarding the actual expected hen will you be testing in Adelaide?? And will we see 4G down in the southern suburbs of Adelaide??
Reply
Wednesday, February 20, 2013 at 9:54 pm
- Vodafone Australia says:
  
  Hi Bob Kimber,
  
  We’re rolling out the 4G network gradually and we’ll be starting with selected capital city areas. The 4G network will continue to expand throughout this year and into the years ahead.
  
  Thanks,
  Nichole.
  Reply
  Thursday, February 21, 2013 at 10:29 am
  - Michael says:
    
    That’s a good question given that’s were I live and the coverage is shocking, if this doesn’t roll out sharpish I will be off elsewhere. And that response was a bit wishy washy – we will roll it out at some stage probably in the future maybe…
    Reply
    Tuesday, March 19, 2013 at 7:11 pm
    - Vodafone Australia says:
      
      If you’re facing issues with your coverage, we’d like to look into this right now Michael. Can you please head on over to our Community Forums HERE and post up a new thread with a few details of what’s happening and where you’re located.
      
      Cheers,
      Brad.
      Reply
      Wednesday, March 20, 2013 at 9:51 am
Me says:

Ye right, in labs test, how fast it can be when it comes to alive.
same as 3g, its up to whatever speed, but when i use it. its only around 400k/s in cannington wa.
Reply
Thursday, February 21, 2013 at 4:48 pm
- Vodafone Australia says:
  
  Hi Me,
  
  That’s right. We’ll be completing some trials with more accurate speeds once we’re further along with the installation of 4G.
  
  Thanks,
  Nichole.
  Reply
  Friday, February 22, 2013 at 10:05 am
Nik says:

You’re kidding right? I can hardly get 3G reception to work in most places. Furthermore I can barely get any kind of reception in my own home. How about fixing that first..

I cannot wait for my contract to be up, so I can switch to a real provider.
Reply
Friday, February 22, 2013 at 9:32 am
- Vodafone Australia says:
  
  Hi Nik,
  
  We’re still working on our 3G network as well. You can view our plans here
  
  If you’re having issues right now, then we’ll need to investigate. You can head over to our Community Forum to let us know what’s been happening and we’ll be with you very soon.
  
  Thanks
  Nichole.
  Reply
  Friday, February 22, 2013 at 10:11 am
Graham L Sanders says:

Is Voda supplying 4G modem at their stores yet????

If so what models will you supply.

I want to be set up fully when the changeover occurs.
Reply
Friday, February 22, 2013 at 10:25 am
- Vodafone Australia says:
  
  Hi Graham L Sanders,
  
  We don’t have any 4G modems right now but we’ll make sure there are some available for you when 4G is switched on.
  
  Thanks,
  Nichole.
  Reply
  Friday, February 22, 2013 at 12:59 pm
Conor says:

Hi,
You mentioned working out 4g plans…does this imply that there will be 4g and non 4g plans? What does that mean for existing customers?
On other carriers it is possible to activate 4g even with an older plan
Reply
Saturday, February 23, 2013 at 12:52 pm
- Vodafone Australia says:
  
  Hey Conor,
  
  It’s a bit too early to tell and get into the specifics of plans however rest assured we will be looking after our existing customers.
  
  Thanks,
  
  Charlotte
  Reply
  Sunday, February 24, 2013 at 9:14 am
Brent says:

What’s the point of saying you have 20MHz of spectrum if you don’t have the money to use it?

We all know that Vodafone doesn’t have the backhaul to support 60mbps at most sites. We know that Telstra have twice as many towers as Vodafone in competition areas and therefore use spectrum much more efficiently.

Oh, and Telstra started testing 4G three years ago.
Reply
Saturday, February 23, 2013 at 6:17 pm
- Vodafone Australia says:
  
  Hey Brent,
  
  Vodafone is very focused on network as a priority and is investing more this year than any year previously. We are committed to rolling out 4G later this year as more handsets become available and consumer interest increases. While interest in 4G is growing, it is yet to be a primary driver for the majority of Australians – our focus is on providing a consistently good 3G experience as a priority.
  
  Thanks,
  Dion.
  Reply
  Monday, February 25, 2013 at 9:32 am
  - Brent says:
    
    Uh oh! This sounds like when Vodafone put their head in the sand and ignored 3G data in 2005-2010 to their peril in 2010-2011. I can see Vodafail #2 in 2014 on its way when 4G is released but there is no backhaul to support it, lots of 4G devices and Telstra and Optus are able to provide low cost high quota plans because of the infrastructure they sit on.
    Reply
    Monday, March 11, 2013 at 10:49 am
  - Jeff Jonesy says:
    
    “We are committed to rolling out 4G later this year”
    I note you have just slipped in this little sentence that announces that Vodafone seems to be massaging last years grand promise that Vodafone will be activating 4G by 1st qtr. 2013. ie. the end of March, about 3 weeks away !!!
    
    Tell us that its not so! Tell us that you will keep this promise to activate 4G for people that have brought the hype you announced last year. Those that bought the 4G capable SGN2 smartphone for example. Later this year means that that they will not be able to use 4G a year after buying it,
    
    Tell us this is not another example of Vodafone failing to live up to its marketing promises.
    
    Look forward to not your denials of promises but your true explanations of whats gone wrong………….
    Reply
    Tuesday, March 12, 2013 at 7:36 am
    - Vodafone Australia says:
      
      Hey Jeff,
      
      We don’t have any dates set in concrete for the release just yet. Sit tight though, the GALAXY Note II is really great phone so you’ll set to fly once it’s up and running!
      
      Keep your eyes peeled here and we’ll keep you posted.
      
      Thanks,
      Dion.
      Reply
      Wednesday, March 13, 2013 at 10:35 am
      - Brent says:
        
        Yes, it is sounding like the promises I had in December 2010 that 2G congestion problems would be fixed within “days” and 3G would be rolled out by January 2011 at my home. It actually took until November 2012, only 22 months late. Will 4G be 22 months late as well?
        
        Saturday, March 16, 2013 at 4:13 pm
      - Vodafone Australia says:
        
        Hi Brent,
        
        We’ve certainly started the roll out of 4G this year and we’re consistently progressing. Make sure to keep checking our blog for any updates though.
        
        Cheers,
        Julie
        
        Sunday, March 17, 2013 at 9:07 am
  - Tre says:
    
    voda = joke. No one believes voda about 4g happening in 2013 – we’ve had many promised over the last 2 years with very few actually being deivered. its like you have given up competing – and banking on laziness of the remaining customers to not switch to telstra or optus.
    Reply
    Wednesday, March 13, 2013 at 10:31 pm
David Hunter says:

Just an idea if you did decide to introduce 4g plans:

Instead of different allowances for Voice/SMS and a seperate allowance for date, why not introduce a Cap that has a dollar cap value that combines all 3 elements, because some people use more data than calls, so it might be more beneficial, and less chance for excess usage – especially with the bandwidth of 4g mobile phones.

Just a thought .
Reply
Sunday, February 24, 2013 at 9:50 pm
- Vodafone Australia says:
  
  Hi David,
  
  Sounds like a great idea! I can’t promise anything but I’ve passed it on to the right team to take onboard.
  
  Have you got one of our 4G handsets ready to go? The tests kicked off in Sydney, is that where you are?
  
  Cheers,
  Dion.
  Reply
  Monday, February 25, 2013 at 9:14 am
  - David Hunter says:
    
    Yes I have an iPhone 5 but only a Pocket Wifi Pro on the old $49 combo cap. Would love to see if the data could be shared between the two devices. Although I would upgrade the pocket wifi pro when the Category 5 4g version is released. . Looking foward to also the 3.5g upgrade in the Pennant Hills area (2120). Any idea when that is happenning? . I hope I don’t have to move to a new 4g plan.
    Reply
    Tuesday, February 26, 2013 at 1:45 pm
    - Vodafone Australia says:
      
      It looks like Pennant Hills already has some parts covered in 3G+! Check out our coverage map here for when the upgrades are coming and swap to ‘Data Speeds’ to see which areas are already supported.
      Chris
      Reply
      Wednesday, February 27, 2013 at 10:09 am
Jeff Jonesy says:

Hi Allen and Team,
(I repost as I was posting to Nichole on SG Note2 blog incorrectly, Although thanks to Nichole for the prompt responses.)

Nichole thank you for confirming that the 4G rollout project plan is on target and you have now confirmed that you WILL have completed the rollout within the next 6 weeks ie. 31st March, Can’t wait to be a first user, Happy to help with any live user pilot testing if you need it,

What surprises me a little is that Vodafone doesn’t have a project plan that shows what you will do regards 4G LTE rollout past 31st March? ie the activations and locations of 4G past Sydney area.
That seems incredible for a large International organisation, and maybe a little mickey mouse to say the least. Like the local Primary school mothers club organising the mothers roster and rolls / pies ordering for the next couple of months.
Microsoft Project is a very cheap and a easy to learn project tool. Maybe you could download a copy and use that for the 4G rollout. Its also relatively cheap and a quick whip around the office for some loose change would do it, MS Project makes it very easy for the whole team to keep in touch with the project plan at a glance.

Hope this helps and speeds up the 4G delivery.

Jonesy J
Reply
Monday, February 25, 2013 at 3:49 pm
Jeff Jonesy says:

Hi Allen and Team,
(I repost as I was posting to Nichole on SG Note2 blog incorrectly, Although thanks to Nichole for the prompt responses.)

Nichole thank you for confirming that the 4G rollout project plan is on target and you have now confirmed that you WILL have completed the rollout within the next 6 weeks ie. 31st March, Can’t wait to be a first user, Happy to help with any live user pilot testing if you need it,

What surprises me a little is that Vodafone doesn’t have a project plan that shows what you will do regards 4G LTE rollout past 31st March? ie the activations and locations of 4G past Sydney area.
That seems incredible for a large International organisation, and maybe a little mickey mouse to say the least. Like the local Primary school mothers club organising the mothers roster and rolls / pies ordering for the next couple of months.
Microsoft Project is a very cheap and a easy to learn project tool. Maybe you could download a copy and use that for the 4G rollout. Its also relatively cheap and a quick whip around the office for some loose change would do it, MS Project makes it very easy for the whole team to keep in touch with the project plan at a glance.

Hope this helps and speeds up the 4G delivery.
Reply
Tuesday, February 26, 2013 at 9:35 am
Shaun says:

Exactly which phone did you guys use the speedtest,net app on? From the screenshot it looks like it has been tested on an Andriod device. As far as I know the only 4G Andriod phone that Vodafone currently has is the HTC One SV. And from the screenshot it doesn’t look like a phone that is running sense. So are you guys testing with a phone that hasn’t been released on Vodafone yet? and back to my original question, which phone is it?

Shaun =D
Reply
Tuesday, February 26, 2013 at 10:58 pm
Michael says:

Will Vodafone be selling HTC One out of box with LTE capabilities tuned on, before 4G is turned on, recently inquired about Galaxy S3 at a Vodafone shop selling not LTE enabled.
Reply
Wednesday, February 27, 2013 at 6:04 pm
- Vodafone Australia says:
  
  Hi Michael,
  
  We don’t have a huge amount of information on the HTC One but what we do have can be checked out on our blog here: http://blog.vodafone.com.au/blog/say-hello-to-htc-one-20022013/
  
  Cheers,
  Julie.
  Reply
  Thursday, February 28, 2013 at 9:35 am
keith says:

How long will the tests take as Vodafone nz have already switched on 4g in auckland and in may will be Wellington and Christchurch
Reply
Thursday, February 28, 2013 at 10:18 am
- Vodafone Australia says:
  
  We don’t have any specific time frame to share just yet Keith, it’ll be rolling out soon and when we have more info to share you’ll be the first to find out.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:17 am
Yawn says:

Yeah only a year behind Telstra and Optus. Well done.
Reply
Tuesday, March 5, 2013 at 7:09 pm
Ian says:

We need 4G in Tamworth, NSW!
Telstra already has 4G operating in the area.
Reply
Wednesday, March 6, 2013 at 1:13 am
Jamie says:

I hope its on the Gold Coast and I hope it is better than the current service, After 15 years with Vodafone, I am seriously considering leaving you.
Reply
Wednesday, March 6, 2013 at 10:30 pm
Derek says:

I hope you get any download vampires and your data plans sorted before 4G because the last thing anyone needs is thousand dollar bills for unexpected usage. I moved from virgin to Vodaphone after being charged for over usage of data I never used. They suggested maybe someone snuck into my bedroom at night and used it. Virgin proved to be the biggest assholes
Reply
Thursday, March 7, 2013 at 12:37 am
- Vodafone Australia says:
  
  Sounds rough, if you run into any issues (or just want to talk) head on over to our Community and we’ll talk.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:19 am
Johnathan says:

Anyone know when 4G is to launch. It should be getting close
Reply
Thursday, March 7, 2013 at 7:26 am
- Sam says:
  
  may be next year.
  Reply
  Thursday, March 7, 2013 at 10:52 am
- Vodafone Australia says:
  
  It’s coming soon, as soon as we have a dates to share you’ll know.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:20 am
Emran says:

Great News ……………………………But, fix your network in Canberra and then go for the 4G.
Reply
Thursday, March 7, 2013 at 10:37 am
- Vodafone Australia says:
  
  Sounds like you’re having a bit of trouble with your coverage! What’s going on? Let us know over on the Community and we’ll help you.
  
  Talk soon,
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:21 am
David says:

When will the 4G network be up and running sick of the crap 3G no coverage all the time network…

Hurry up…
Reply
Thursday, March 7, 2013 at 12:58 pm
- Vodafone Australia says:
  
  It’s rolling out soon, I know it’s not an exact date but in the meanwhile let’s sort out your 3G coverage. Head on over to our Community, let us know what’s going on and we’ll talk.
  
  Cheers,
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:23 am
Roger says:

This is SO exciting!
Cannot WAIT for 4G!! Hoping it helps free up the 3G network as well, because in Adelaide the vodafone network can get choked up pretty quickly and Edge is pretty darn slow!
Just go to any footy match at AAMI Stadium and you can’t even get a call or text out sometimes, let alone use the internet (on a related note I hope you guys consider putting some temporary towers around AAMI this year for game nights).

I live in Adelaide and would LOVE to do some 4G testing!!! I mean, if you are getting us civillians to test at some point… I work in the CBD as well so that would be ideal.
Reply
Thursday, March 7, 2013 at 1:19 pm
AL says:

ANY UPDATES FOR US THIS WEEK? 4G 4G 4G!!!
Reply
Thursday, March 7, 2013 at 3:57 pm
- Vodafone Australia says:
  
  Exciting times I know, sadly no more updates just yet AL. We’ll post more info when we have more to share
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:25 am
Ian S says:

mmm be good if it happens before my plan expires in November 2013

I upgraded to an iphone5 in November 2012 after Vodafone customer sales support indicated a go live around Feb 2013, this is clearly not the case

Still have dropouts on the 3G network multiple times on the hume freeway only 30-50km from Melbourne CBD

Been a long term customer but getting very frustrated at the delays

Hopefully once its up and running it meets or exceeds expectations

?Thanks for the Techinical team for their dedication and hard work
Reply
Thursday, March 7, 2013 at 6:48 pm
- Kin says:
  
  So am I, I was got told those crap last year and signed my contract in December. Now waited for like 3 months and they can still not pin down a date for 4G roll out.
  Within these 3 months, network is bad as usual. Data network is jammed frequently. Started from Monday, my work area is suddenly fall to a outage zone, having problems not just for data, also the essential phone service.
  Vodafone, if you have told me that 4G will not roll out until May or June or further, I wouldn’t have to sign a 4G contract for a 4G phone in December!!!
  Reply
  Thursday, March 14, 2013 at 3:39 pm
  - Vodafone Australia says:
    
    Sounds like you’re not having a fun time Ian S and Kin, we’re keen to get in there and help find out what’s going on with your service. If you’re interested head on over to our Community and let us know what’s going on in more detail.
    
    Talk soon,
    Chris
    Reply
    Wednesday, March 27, 2013 at 10:28 am
Nathan says:

Hi
Is The iPhone 4 Going To Be Compatible With The Vodafone 4G Network
Please Respond ASAP
Cheers Nathan
Reply
Sunday, March 10, 2013 at 7:08 pm
- Vodafone Australia says:
  
  Hi Nathan,
  
  The iPhone 4 will not be compatible with the 4G network.
  
  Cheers,
  Brad.
  Reply
  Monday, March 11, 2013 at 9:24 am
- josh bonner says:
  
  iPhone 4 is not a 4g phone, so no, only the iPhone 5 is 4g
  Reply
  Thursday, March 14, 2013 at 1:19 pm
Sachin says:

Hi Vodafone
I am very excited about Vodafone 4G.
I hope 4G is rolledout sooner.
Good Luck with everything!!!
Reply
Sunday, March 10, 2013 at 11:06 pm
TT says:

How about when you launch 4G and can’t achieve that speed?
Reply
Monday, March 11, 2013 at 10:07 am
Young says:

But reception is not good. I went Great Ocean Road last week. Ouptus is good. Teslstra is good. But Voda is SOS service only. so If using in city is good. when outside city. your choice…
Reply
Monday, March 11, 2013 at 2:39 pm
Sam says:

Exactly when its going to happen?

in one week?
one month?
3 months?
one year?

any idea?
Reply
Monday, March 11, 2013 at 6:25 pm
- Vodafone Australia says:
  
  Hi Sam,
  
  We’ll be rolling it out throughout the year, exciting stuff hey? Keep your eyes peeled over here and we’ll let you know.
  
  Thanks,
  Dion.
  Reply
  Wednesday, March 13, 2013 at 10:22 am
  - sam says:
    
    Thanx Dion
    Reply
    Saturday, March 16, 2013 at 2:49 pm
callum says:

Will 4G be in Tasmania?
Reply
Monday, March 11, 2013 at 6:44 pm
- Vodafone Australia says:
  
  Hey Callum,
  
  No news for Tassy just yet, fingers crossed! We’ll keep you posted here.
  
  Cheers,
  Dion.
  Reply
  Wednesday, March 13, 2013 at 10:19 am
josh bonner says:

could you tell me when 4g is coming to the gold coast?
Reply
Thursday, March 14, 2013 at 1:17 pm
- Vodafone Australia says:
  
  No set dates yet, Josh. Keep your eye right here on the blog for any updates though!
  
  Cheers,
  Donna
  Reply
  Thursday, March 14, 2013 at 5:19 pm
Jeff Sear says:

Melbourne?????
When????
Where???
Is it a secret??
If so, Why?
Reply
Friday, March 15, 2013 at 9:12 am
- Vodafone Australia says:
  
  We’re rolling it out in selected capital cities, which ones and when will come soon! We want to make sure we give the right info, hold tight and we’ll give you more info when we can.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:31 am
Charles says:

If Vodafail does not improve their services and introduce 4G at the speeds they claim by the time my Crazy Johns contract expires I will be changing carriers. I will not get tied down to another 2 years of the worst service I have ever encounted.
Reply
Friday, March 15, 2013 at 7:37 pm
Young says:

when available in western area in Sydney?
big expectation!!
Reply
Friday, March 15, 2013 at 10:19 pm
- Vodafone Australia says:
  
  Once we have more info about when and where it’s rolling out, we’ll let you know here (on the blog).
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:33 am
Barry says:

BUT WHEN? Is it in the next week, month, year?
Reply
Saturday, March 16, 2013 at 11:03 am
- Vodafone Australia says:
  
  No exact dates just yet sorry, we plan on starting the rollout this year and will be providing more info here when we can.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:35 am
Angela Manos says:

All I’m hoping is that you win back most of the customers you have lost, this will certainly help Vodafone stay in business. Good Luck Guys!!!
Reply
Monday, March 18, 2013 at 10:28 pm
- Vodafone Australia says:
  
  Thanks Angela, we appreciate the kind words!
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:36 am
daniel thompson says:

i so hope you fix the phone single up here i am in qld i live in bright water mountain creek 4557 and to make calls you have to go out side or your call drops out all the time. When are you tunring 4 g on as i am thinking of changeing phone companys if the phone service i pay for dose not get better. regards daniel thompson
Reply
Monday, March 18, 2013 at 11:10 pm
- Vodafone Australia says:
  
  Hey Daniel,
  
  We’re looking to switch 4G on in selected metro areas starting mid 2013. We’ve also got some upgrades planned on our existing network in Mountain Creek a little later on in the year. You can check out what we have planned by clicking the ‘improvement map’ link on our coverage tool here: http://www.vodafone.com.au/aboutvodafone/network/checker
  
  Thanks,
  
  Llell
  Reply
  Tuesday, March 19, 2013 at 10:28 am
burt says:

Yeh Yeh – but when???????????????????????????
Reply
Tuesday, March 19, 2013 at 5:18 pm
- Vodafone Australia says:
  
  We’ll update you here on our blog as soon as we have more details to share Burt.
  
  Cheers,
  Brad.
  Reply
  Wednesday, March 20, 2013 at 9:35 am
Rui Liong says:

Can u pls update me when is exactly the launching date for 4G in Melbourne, cause I have mini IPad that I wanna to connect to your company for it

Kind regard

Rui
Reply
Tuesday, March 19, 2013 at 9:18 pm
- Vodafone Australia says:
  
  We don’t have an exact date for you at the moment Rui. As soon as details are available, we’ll update you here on our blog.
  
  Cheers,
  Brad.
  Reply
  Wednesday, March 20, 2013 at 9:53 am
Harry Salt says:

When the heck we “the consumers” are goig to be able to use it? No date yet for Melbourne!
Reply
Wednesday, March 20, 2013 at 11:19 am
- Vodafone Australia says:
  
  Soon, we don’t have any exact dates just yet but keep an eye on this blog for updates.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:40 am
john says:

fix up your reception then put 4G
Reply
Wednesday, March 20, 2013 at 2:06 pm
- Vodafone Australia says:
  
  We’d love to help out with any issues you’re currently having with your reception John. So that we can help, head on over to our Community Forum HERE and start a new thread. Include any details you can about what’s happening with your service.
  
  Thanks,
  Brad.
  Reply
  Wednesday, March 20, 2013 at 2:11 pm
Angelique says:

Hi Vodafone,

When will i be able to get the 4G on my iphone 5 ???

Angleique
Reply
Wednesday, March 20, 2013 at 3:55 pm
- Vodafone Australia says:
  
  We’ll roll out an update for your iPhone 5 to make it compatible with our 4G network after we’ve rolled out 4G Angelique.
  
  Cheers,
  Brad.
  Reply
  Thursday, March 21, 2013 at 9:11 am
Carl says:

Hi Team,
Can you please advise why Tasmania is not listed as getting 4G
Surely with all the money being invested to expand and maintain your call centre in Hobart that this would be made as a priority?
I don’t feel confident that an emplyee can’t experience what a customer is supposed to experience.
And no I do not work for Vodafone
Reply
Wednesday, March 20, 2013 at 5:47 pm
- Vodafone Australia says:
  
  You’re right, it would be nice to have 4G down in Tas! As soon as we have more info to share about when and where 4G is coming we’ll post it on this blog.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:44 am
GEORGE GEORGAKOPOULOS says:

when
Reply
Thursday, March 21, 2013 at 6:44 pm
- Vodafone Australia says:
  
  Hopefully not too much longer, it’s coming soon and keep an eye on this blog for any updates.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:45 am
GEORGE GEORGAKOPOULOS says:

how long do we have to wait?
Reply
Thursday, March 21, 2013 at 6:45 pm
Tom says:

Over a month since that article, when is it coming to melbourne
Reply
Friday, March 22, 2013 at 10:15 am
- Vodafone Australia says:
  
  The short answer is that it’s still coming soon, we’ll update this blog as we have more info to share.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:46 am
Charles says:

Will existing iPhone 5 plans be automatically upgraded to 4G speeds?
Reply
Friday, March 22, 2013 at 10:25 am
- Vodafone Australia says:
  
  We don’t have any specifics around 4G plans to share just yet, the iPhone is capable so keep an eye out for more updates.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:47 am
Freddie Lewis says:

Finding it hard to get excited about this. As I write i’m working on the top floor of a 6 floor building in Melbourne’s CBD. My speed test on my 3 month old Samsung SIII is showing a ping 117ms, upload of 25kbps , upload of 141kbps. The phone shows 4 bars of reception (MAX) with H+. But my speed is nothing more than dial up.
Reply
Friday, March 22, 2013 at 11:59 am
- Harry Salt says:
  
  Im in CBD on level 11 next to a window and same issue, sometimes it goes full bars on 3G (still no coverage) sometimes it flicks to “E” and still no internet.
  
  And they still don’t know when is their 4G coming!
  Reply
  Tuesday, March 26, 2013 at 11:13 am
- Vodafone Australia says:
  
  Sounds rough Freddie, let’s take a look at what’s going on and help you sort it out. Head on over to our Community and we’ll chat.
  
  Talk soon,
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:48 am
shaider says:

This 4G test is meaningless unless it comes into the subscribers. By the time you release 4G, 5G is already out. And you don’t have anymore customers.
Reply
Saturday, March 23, 2013 at 12:14 pm
- Vodafone Australia says:
  
  If you’re facing issues with your service Shaider, we’d love the opportunity to help out. Head on over to our Community Forums HERE and let us know what’s going on.
  
  Cheers,
  Brad.
  Reply
  Saturday, March 23, 2013 at 5:05 pm
Venkata says:

How about you fix your 3G Netowrk before even talking 4G.
Reply
Sunday, March 24, 2013 at 1:12 pm
- Vodafone Australia says:
  
  That’s fair enough, sounds like there’s something going on with your coverage? Head on over to our Community and let us know a bit more info and we’ll help you out.
  
  Chris
  Reply
  Wednesday, March 27, 2013 at 10:50 am
Adrian says:

So… Should 4G be expected very soon? Soon? Or way later this year?
Reply
Sunday, March 24, 2013 at 3:22 pm
- Vodafone Australia says:
  
  We don’t have a set date yet, Adrian. We’ll let you know once we know.
  
  Cheers,
  Sarah.
  Reply
  Monday, March 25, 2013 at 9:41 am
Tejas Deshpande says:

Will my iPad 3 work on 4G network? I picked this up in July 2012…
Reply
Sunday, March 24, 2013 at 11:00 pm
- Vodafone Australia says:
  
  Hey Tejas,
  
  You can find our 4G network ready devices here:
  
  Cheers,
  
  Sarah.
  Reply
  Monday, March 25, 2013 at 9:36 am
Drew says:

Hmm interested to see how voda will handle a 4G network when they couldn’t even handle a 3G one. I’m with Vodafone at the moment and the dropouts and dead zones are still terrible.

Another important question, rather than speed, is how wide is the coverage? There’s no point having the supposedly fastest network if it only covers a small percentage of metro.
Reply
Thursday, March 28, 2013 at 12:39 pm
- Vodafone Australia says:
  
  We’ll need to take a look at what’s happening with your 3G Drew. So that we’re able to troubleshoot what’s going on, can you head over to our Community Forum HERE and start a new thread with a few details of what’s occurring.
  
  Our aim is to roll out a competitive 4G network and we’ll keep you updated here on our blog on where we’ll have 4G coverage. Stay tuned.
  
  Thanks,
  Brad.
  Reply
  Friday, March 29, 2013 at 9:17 am
Deivido says:

So far I am on the verge of leaving Vodafone due to the crappiness of the mobile internet. I had better speeds using 28k dial up 12 years ago. What is going to guarantee customers will see an improvement in service once the switch to 4G is done? Is it going to be on par at least with other providers networks? At the moment vodafones 3G network is horrible to say the least.
Reply
Friday, March 29, 2013 at 3:55 pm
- Vodafone Australia says:
  
  We’re pretty confident Deivido once 4G is officially rolled out, customers with 4G capable devices are going to see some exciting new data speeds and wicked internet connectivity. But it certainly sounds like we need to look into what’s going on with your 3G services at the moment cause ancient dial up speeds is not what we had intended for you.
  
  We’d be more than happy to have a look into this with you if you’d like? Just pop on over to our community page over here: http://community.vodafone.com.au and give us the low down on what’s happening.
  
  Hope to chat more soon.
  
  Cheers,
  Julie
  Reply
  Saturday, March 30, 2013 at 10:03 am
  - Sam says:
    
    You are kidding if you say you are not aware of Vodafone 3G dial up speed delivery.
    
    I had 6 services with vodafone at some stage, now have only 2.
    As soon as contract expire I am out of the liar’s den.
    
    They lied and lied and lied again without any shame
    
    Regards
    Sam
    Reply
    Saturday, March 30, 2013 at 8:31 pm
    - Vodafone Australia says:
      
      It sounds like you’ve had a rough time with us, Sam. We’d love to help out with any issues you’re facing.
      
      If you head over to the Vodafone Community our Help and Support Team will be able to assist you!
      
      Cheers,
      Ash
      Reply
      Sunday, March 31, 2013 at 9:06 am
      - Sam says:
        
        Thanx for your kind words. Had your customer service and technical team been kind and honest, it would have made difference.
        
        I am just waiting for the contract to expire for last two services.
        Now it so deep rooted in my blood that even my future generations won’t buy Vodafone.
        
        God bless Vodafone
        
        Tuesday, April 2, 2013 at 5:43 pm
Joe says:

Yes, nice work but when will it be rolled out for the rest of Australia
Reply
Friday, March 29, 2013 at 7:42 pm
- Vodafone Australia says:
  
  No indication on when this is happening just yet Joe, but we’ll certainly keep you posted as soon as we have more information for you. Keep checking back at our blog and our 4G Network page here for updates.
  
  Cheers,
  Julie.
  Reply
  Saturday, March 30, 2013 at 9:53 am
Alex says:

When will we get 4G in Brisbane
Reply
Saturday, March 30, 2013 at 2:29 pm
- Vodafone Australia says:
  
  We’re still in our early stages Alex, so we don’t have anything definite at the moment. But we’ll keep you updated as much as we can on our website & blog. So keep an eye out here: http://www.vodafone.com.au/aboutvodafone/network/4g & http://blog.vodafone.com.au
  
  Cheers,
  Julie.
  Reply
  Saturday, March 30, 2013 at 3:29 pm
  - Ken says:
    
    Julie,
    
    If you dont have anything definate yet, that would indicate that the funds haven’t been committed to the project/upgrade. Its not hard to project manage a 4 G roll-out. So at this stage its still ‘marketing hype’.. probably in response to the Class-action suite filed against vodafone (interestingly enough your ‘planned’ 4G announcement only came after the class-action suite being filed.
    Reply
    Tuesday, April 2, 2013 at 8:12 pm
Alex says:

Where does vodafone have 4G in Australia
Reply
Saturday, March 30, 2013 at 2:51 pm
- Vodafone Australia says:
  
  At the moment we’re still testing Alex, but we’ll certainly keep you updated on any more news here on our blog.
  
  Cheers,
  Julie.
  Reply
  Saturday, March 30, 2013 at 3:40 pm
Alex says:

Will Vodafone have 4G by June in Australia and where around Australia
Reply
Tuesday, April 2, 2013 at 8:52 am
Ken says:

Well thats all the marketing hype… lets get down to business and performance. Let’s just say Vodafone have not been very good at delivering promises. What we would like to see is a planned roll-out (yes.. dates) for your 4G network… performance guarantees (yes.. Guarantees!). Given your past performance, its unlikely that Vodafone will have the fastest 4G network, not to mention all the other problems…. latency, routing, multiplexing etc.. I’m thinking Perth wont see 4G till around 2014++
Reply
Tuesday, April 2, 2013 at 8:04 pm
NiroP says:

who cares with out date service… can’t even provide better service for 3G.
anyway am out of vodafall in few months….
Reply
Wednesday, April 3, 2013 at 12:44 pm
- Vodafone Australia says:
  
  Hey NiroP,
  
  Don’t go! Sounds like you’re having some trouble with our 3G network? Let’s chat.
  
  When you get a second, just head on over to our community, drop us a line and we’ll get you sorted.
  Talk soon,
  Dion.
  Reply
  Thursday, April 4, 2013 at 9:21 am
Nicole says:

This is all great! But when is 4G coming?? What is the date??
Reply
Thursday, April 4, 2013 at 12:50 pm
Brent says:

Great speeds but what happens when you have 1000′s of users all trying to use it. Those rates are not realistic just like what happened with Telstra and others. Great at first, now that so many people are on it download speeds are horrible and upload is no better.

I’d be hush about those speeds unless you want a whole host of people complaining that you have not delivered on your promises.
Reply
Thursday, April 4, 2013 at 4:33 pm
- Vodafone Australia says:
  
  Everyone can check out the expected coverage and speeds Brent here with our coverage map: http://www.vodafone.com.au/aboutvodafone/network/checker just select the data speeds tab. cheers Maureen
  Reply
  Friday, April 5, 2013 at 8:58 am
Lm says:

When Vodafone switch on the 4G network, do you need to go on a new plan for it to work, or does it just work on the current plan I am on? As long as I have a 4G capable phone, when Vodafone flick the switch on, will I already be working on 4G speeds, or does my current plan only allow me access to the current 3G network and I will have to sign up for a new 4G plan?
Reply
Thursday, April 4, 2013 at 4:58 pm
MI Khan says:

Vodafone is just VODAFAIL..

These people are so arrogant, that they dare me to surrender the Handsets and as well as to pay the Early Termination Fee, as I complained of the Poor Covereage.

I have raised this issue with TIO and waiting it to be sorted out.

For sure they are OBLIGED to provide service, and I AM OBLIGED to pay FOR THAT Service.

But when the service is missing and with lot of trouble/network issue, why they try to WHACK my money.?

I surely dont want to play in their ONE SIDED contract. where they keep charging and I keep asking for service.?

My mobile number is XXXXXXXXXX.
Reply
Thursday, April 4, 2013 at 5:45 pm
- Vodafone Australia says:
  
  We’ve hidden your mobile number from being viewed publicly MI, for assistance please pop over to our community here: http://community.vodafone.com.au/ cheers Maureen
  Reply
  Friday, April 5, 2013 at 9:04 am
MI Khan says:

Vodafone is just VODAFAIL..

These people are so arrogant, that they dare me to surrender the Handsets and as well as to pay the Early Termination Fee, as I complained of the Poor Covereage.

I have raised this issue with TIO and waiting it to be sorted out.

For sure they are OBLIGED to provide service, and I AM OBLIGED to pay FOR THAT Service.

But when the service is missing and with lot of trouble/network issue, why they try to WHACK my money.?

I surely dont want to play in their ONE SIDED contract. where they keep charging and I keep asking for service.?

My mobile number is XXXXXXXXXX.
Reply
Friday, April 5, 2013 at 9:57 am
Raj says:

It should say “Vodafone’s 4G tests were kicked out of Sydney by Telstra”
Reply
Friday, April 5, 2013 at 11:19 am
avi says:

You need to get a date for your 4G network.
Reply
Friday, April 5, 2013 at 12:16 pm
- Vodafone Australia says:
  
  Keep an eye on our blog here Avi and we’ll update you as soon as we have details to share.
  Cheers,
  Brad.
  Reply
  Saturday, April 6, 2013 at 9:11 am
Alex says:

When when when…
Telstra 4g is 47Mbps and my Vodafone is 1Mbps. Why should I stay?
Reply
Saturday, April 6, 2013 at 12:31 am
- Vodafone Australia says:
  
  It’s hard when comparing 4G speeds to 3G. It might be a case of giving our 4G a go when available in your area to see the difference.
  Thanks,
  Brad.
  Reply
  Saturday, April 6, 2013 at 9:22 am
Marcus Johnson says:

Will areas like the Gold Coast in Queensland get the 4G network soon? Even more specifically, Robina (Suburb).
Reply
Sunday, April 7, 2013 at 9:54 pm
- Vodafone Australia says:
  
  Hey Marcus,
  
  We’ll be rolling out 4G starting with selected CBD’s and moving out from there, no specifics just yet but we’ll keep you posted here on our Blog.
  
  If you’re having some issues in Robina at the moment just head on over to our Community forum and we’ll check it out for you.
  
  Cheers,
  Dion.
  Reply
  Monday, April 8, 2013 at 9:03 am
chaitu says:

3G is not working properly from 3 years , so you wan me to wait 4G to work for four years ,pleas please please
Reply
Monday, April 8, 2013 at 12:16 am
chaitu says:

sushhhhhhh 4G in vodafone guys ,is your 3g working properly
Reply
Monday, April 8, 2013 at 12:18 am
- Vodafone Australia says:
  
  Hey Chaitu,
  
  We haven’t forgotten about our 3G network, but if something isn’t working properly then we need to get it sorted out. Can you please head over to our Community forum and let us know where you are and what’s going on? We’ll get it sorted out for you.
  
  Chat soon,
  Dion.
  Reply
  Monday, April 8, 2013 at 9:05 am
Graham says:

Hi guys,
I just came to this page (a bit late) after a holiday in SE Asia where it seemed that their Edge networks were faster and more reliable for download than the 3G here. I had unlimited 3G and Edge access, as well as unlimited free wi-fi in their location shopping centres for about $30 per month.

Voda almost lost me at Christmas due to coverage issues and Optus’ $130 unlimited business plan which included unlimited 4G data. If I hadn’t been mid contract with $1,000 break costs, I would have switched in a heartbeat. Optus have since dropped that deal to bring themselves “into line with the competition”

The lesson for you from that is …… 4G data speeds are great, but – if you don’t allow the volume to use it, you will just annoy customers with expensive “over cap” data charges. It also gives you a great advertising image of Teltsra’s 4G rocket getting pulled up short by a chain and an Optus Hippo starving to death on an inadequate food supply.

You should also look at offering free wi-fi in shopping centres as a part of your top bundles, get in discussions with Westfield, Stockland, GPT and Centro management.
Reply
Monday, April 8, 2013 at 3:31 pm
Marcus says:

Happy to hear that the network is progressing but can you please hurry up with the release of the LTE network as this is the reason i decided to stay with Vodafone. I no you want to get it right but there is no way that it will be a flawless transition as all new technologies hit road bumps. Isn’t it time you got more people on the network now so you can test it out even more. After all the rollout for this has being going for several months and the waiting is getting annoying. Pleas release it nationally already. Haven’t we waited long enough Telstra and the other provides have had there networks out for several months. you should of been able to learn from there mistakes by now and have implemented ways to deal with the issues. Please release the network we have waited long enough. Vodafone customers have been left behind for to long. Please rectify this as us as loyal customers deserve to be using a stable and competitive network.

Sincerely,

Becoming slightly annoyed Adelaide based Vodafone customer.
Reply
Tuesday, April 9, 2013 at 4:46 pm
- Vodafone Australia says:
  
  It’s really exciting stuff, we’re as keen as you are to see 4G roll out Marcus.
  
  We have a date for the launch now, and you can find full info here.
  
  Cheers,
  Sarah.
  Reply
  Wednesday, April 10, 2013 at 8:27 am
gutenmuach says:

Why does people still stick with vodafone? how good is their 4G network? vodafone network might have improved, however I m still not convinced whether they have caught up to Telstra n Optus, so question why why why vodafone?
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Wednesday, April 24, 2013 at 11:19 am
HarveyT says:

Hi
The “150Mbps” refers to data only not Mobile voice – when will 4G LTE be announced for data?
Reply
Wednesday, May 1, 2013 at 6:29 pm
Andrew says:

When is 4g going to hit Melbourne??
Reply
Friday, May 3, 2013 at 7:28 pm
- Vodafone Australia says:
  
  We’ll be launching 4G from June, Andrew. This will include rolling out some 4G coverage in Melbourne to customers with an eligible plan and 4G phone. Keep an eye out closer to the date for more details!
  
  Thanks,
  Brigid
  Reply
  Saturday, May 4, 2013 at 10:14 am
Horacinis says:

WHAT ABOUT US??
THE CUSTOMERS THAT LIVE HERE IN CANBERRA??
WHEN ARE WE GOING TO GET 4G?
I PAY OVER 130 DOLLARS A MONTHS TO BE THE LAST ONE TO GET 4G, GOOD JOB
Reply
Friday, May 10, 2013 at 5:02 pm
- Vodafone Australia says:
  
  We don’t have anything set in stone for Canberra just yet Horacinis, but hold tight and keep checking our blog for updates. We’d hate for you to miss out on any new developments. For more info you can check out the latest 4G news here.
  
  Cheers,
  Julie.
  Reply
  Saturday, May 11, 2013 at 9:39 am
Grumpybum says:

Hi,

Is 4G available now in Rosebery?
Reply
Monday, May 13, 2013 at 3:25 pm
- Vodafone Australia says:
  
  We haven’t switched on our 4G network just yet Grumpybum, but we’ll be sure to let you know when do in June. We’ll share more details about the location closer to launch date.
  
  Thanks,
  Nichole.
  Reply
  Monday, May 13, 2013 at 4:07 pm
Peter Kartabani says:

I am so excited getting involved with Vodafone at such a new era of technology. 2013 is the beginning of Vodafone’s rebuilding and restructuring of it’s 4G network. Vodafone is setting a precedent as the leader in the telecommunication industry and in time consumers will choose Vodafone as their first preference of choice when it comes to telecommunication.

History is in the making of a new 4G Vodafone.
Reply
Monday, May 13, 2013 at 10:34 pm
Carl says:

Vodafone is going to be using the optus network so lets just hope they keep to their word and provide fast speed 4G
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Tuesday, May 14, 2013 at 10:56 am
Graham says:

Woo hoo, let’s say we can even get a sustained 10Mbps on 4G, let alone 40 or 60, just 10 would be a vast improvement on what we get in the real world now ….. But even at 10Mbps you would use up your “HUGE” 4Gb data cap in …..less than 7 minutes ( if it was 10 Mps I think it would take just under an hour)
It is not only how wide the highway is, it is how far it goes before you run out of road
Reply
Wednesday, May 15, 2013 at 5:02 pm
- Vodafone Australia says:
  
  Spot on Graham, we’ll definitely fly through data a lot quicker with 4G.
  
  There’s always more road ready to go with our data add-ons though. And we’ve got some really great things in place to help to make sure nobody runs out of road without knowing!
  
  Whooooshka!
  Dion.
  Reply
  Thursday, May 16, 2013 at 9:22 am
RAJ says:

USELESS NEWS FOR US AS THIS WILL BE ONLY IN THE CITIES.
Reply
Wednesday, May 15, 2013 at 7:03 pm
- Vodafone Australia says:
  
  To kick off we’ll have coverage in Sydney and Perth, with some coverage in Melbourne, Adelaide, Brisbane, Gold Coast , Newcastle and Wollongong but we’ll be expanding from there so stay tuned RAJ!
  
  Thanks,
  Dion.
  Reply
  Thursday, May 16, 2013 at 9:17 am
Greg Uehling says:

I’m back and forth between the US and Australia and I’m being told that my HTC One X will not work on the new 4G network. However, I notice that I support 850/900/1800/1900 MHz and the 4G phones that I’m being told to upgrade to show 4G 800/850/900/1800/2100/2600. Is the 1800 I have on my phone different to the 1800 in the 4G? I ask because if I upgrade my phone here in Oz, I need to make sure it’s going to be compatible with the spectrum (frequency) in the USA with my T-Mobile carrier there also supplying 4G. Can you confirm what I need to look for when upgrading my phone here i Oz as well as what I need to be aware of with T-Mobile’s 4G network?
Reply
Thursday, May 16, 2013 at 2:58 pm
- Vodafone Australia says:
  
  For your phone to work on 4G it needs to be compatible with 4G AND the frequency of the 4G network, Greg. Our 4G network will run on the 1800 frequency, for your phone to work on our 4G network it will need to be compatible with 4G in the 1800 MHz frequency.
  
  If your phone is compatible with 1800 3G it doesn’t mean it will work on the 4G network- it specifically needs to be 4G compatible. The HTC One X is not 4G compatible so it will not work on any 4G network regardless of the frequency. You can check out our 4G ready phones here: http://www.vodafone.com.au/aboutvodafone/network/4g. You’ll need to contact your carrier in the US to have a chat about what you’ll need to be aware of for their 4G network.
  
  If you’d like to chat with us about your options, just pop a post over in our .
  
  Thanks,
  Brigid
  Reply
  Friday, May 17, 2013 at 10:57 am
Aaron says:

When will 4g be available for iphone 5 users in sydney? Thanks
Reply
Saturday, May 18, 2013 at 10:19 am
Jay says:

When it is coming to Docklands, Melbourne
Reply
Monday, May 20, 2013 at 4:26 pm
Bippo says:

Um, LTE isnt set by Apple, and LTE and 4G are the same.
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Thursday, February 21, 2013 at 10:07 am
Mick says:

Not In America… In America AT&T and T-Mobile consider DC-HSDPA+ to be 4G, where as in Australia we call that 3G or 3G+. Apple oPhones in the US when on AT&T and T-Mobile show 4G = DC-HSDPA+ and LTE = Long Term Evolution which in Australia we call 4G.
In Australia Apple use the LTE symbol for our 4G services.
Reply
Thursday, February 21, 2013 at 2:20 pm
Tre says:

Anyone up for a bet? Will Vodafone have any customers left by the time 4g is launched?

I’m tipping no…

FYI voda – better to under promise and over deliver than promise things you know won’t happen for some time. I’m a third time sucker on vodas promised network upgrades.

Also notice the easy get out of voda employees – not ” we will have 4g in 2013 sometime ” but we “plan” to.

Really bad customer treatment.
Reply
Wednesday, March 27, 2013 at 10:29 pm
Vodafone Australia says:

You’re right Tre and we won’t make promises for things that we don’t have information on, we’ll be straight up with the details that we have on hand.

This is the reason why we say “plan” and not “we will” because at this stage we don’t have a rollout date for the 4G network, the testing is still ongoing.

If you have any issues that you’d like us to look into for you then just drop us a post on the Community Forum here and the Help and Support crew can check it out.

Cheers,
Dana.
Reply
Thursday, March 28, 2013 at 9:14 am
NiroP says:

no way…ZERO customers by the time they launch 4G….am out of VODAFALL soon…already had couple of bad customer services…
Reply
Wednesday, April 3, 2013 at 12:46 pm
Tre says:

Me 2. My wife’s contracts is up in 3 months and mine in 6. My iPad is on Telstra and I am forever having to carry it around to check bus timetables because my phone just won’t connect especially around burwood NSW. When I signed up I complained and they said upgrades happening in a month. 18 months later and nothing. It’s why I’m extremely doubtful about their planned 4g upgrade for which their is no apparent info on. If they really were close they would start it in a couple of areas.
Reply
Thursday, April 4, 2013 at 1:17 pm
Jeff says:

I agreed with Tre .. +1000
Reply
Monday, April 29, 2013 at 1:57 pm
Mohi says:

Agree with You too….
Reply
Sunday, May 19, 2013 at 3:00 am

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